Principal Architect, Dynamics 365 Customer Engagement

Long View Systems; United States; Remote; USD 140,000 - 185,000; Full time

Job summary

A leading technology firm is seeking a Principal Architect for Dynamics 365 Customer Engagement. This pivotal role, based in locations across Canada, will leverage extensive industry experience to lead innovative solutions and drive strategic initiatives for clients. The ideal candidate will have significant expertise in Dynamics 365, Agile methodologies, and a strong ability to communicate with diverse stakeholders.

Qualifications

• 10+ years of industry experience with Dynamics 365 Customer Engagement.
• 5+ years experience with Agile/Scrum methodologies.
• Proven skills in presales and demos for Dynamics 365 CE.

Responsibilities

• Oversee design, architecture, and implementation of Dynamics 365 solutions.
• Support customers and internal stakeholders in defining innovative solutions.
• Qualify strategic business solutions leads with Account Managers.

Skills

Dynamics 365 Customer Engagement

Agile/Scrum

Workshop facilitation

Stakeholder communication

Organizational Change Management

Education

Post-secondary education

Tools

Dynamics FastTrack

Microsoft MVP

Enterprise Architecture (TOGAF, Zachman)

Azure IaaS/PaaS/SaaS solutions

Job description

Are you driven by data? Are you a master of Dynamics 365?

We are looking for an innovative and technology-driven Principal Architect, Microsoft Dynamics 365 Customer Engagement for our Data & Dynamics Team to be based out of our Toronto, Edmonton, Calgary, or Vancouver branch where you will focus on strategic initiatives for Long View’s clients! Utilizing your strong business and management consulting skills, you will solve business challenges across several areas of our business Dynamics 365 Customer Engagement, you will lead complex, cross-practice Dynamics 365 implementations by defining the overall solution architecture and supporting functional and technical architects.

A Day in the Life:

• Support Long View’s Business Applications D365 Customer Engagement portfolio by working with customers and internal stakeholders (business clients, business analysts, developers, other architects), defining customer solutions, and delivering engagements that are innovative and exceed business requirements.
• Responsible for overseeing design, architecture, and implementation of various Dynamics 365 Customer Engagement solution components, as well as support efforts of solution consultants in other technical and business disciplines.
• Focus on best practices for Organizational Change Management
• Qualify strategic business solutions leads and sales opportunities with Account Managers, Client Services Managers and/or Practice Directors and VPs
• Participate and contribute, including sharing learnings and information, with the larger Long View team that is not present at the event.
• Collaborate with Service Realization to bring unique products and capabilities to market that compliment Data & Dynamics services and technologies.
• Keep abreast of relevant industry certifications and accreditations as aligned with key practices and technology partners

What You Bring:

• 10+ years of industry experience working with Dynamics 365 Customer Engagement.
• 5+ years of experience with Agile/Scrum
• Proven skills and background with Dynamics 365 CE presales and demos
• Ability to effectively communicate to different audiences including internal and external stakeholders and peers clearly and concisely in written, oral, and various presentation formats and situations.
• Proficiency in workshop facilitation (envisioning workshops, art-of-the-possible sessions)
• Self-motivation and drive, always looking for ways to improve skills and stay relevant in given area of expertise.

What Makes You Extra Awesome:

• Post-secondary education
• Industry certifications such as Dynamics FastTrack, Microsoft MVP, Enterprise Architecture (TOGAF, Zachman), and relevant Azure experience across IaaS, PaaS, and SaaS solutions.

$140,715 - $184,690 a year Expected Salary Range plus 25% Variable earnings