Principal AI Solutions Engineer - Scalable Delivery Leader

Native American Talent; Newark (NJ); On-site; USD 150,000 - 230,000; Full time

Job summary

Cornerstone OnDemand is seeking a Principal Services Support Engineer to drive scalable delivery excellence across Services, Support, and Partner organizations through AI-enabled solutions and reusable IP.

You will architect, automate, and productize assets to enable consultants, engineers, and partners to deliver consistent customer outcomes at scale, working with strategic enterprise customers to transform complex deployments into repeatable capabilities.

Qualifications

• 8+ years of experience in solutions engineering, solution architecture, or enterprise SaaS delivery.
• Experience designing and building enterprise technical solutions including integrations, automation, and AI-enabled workflows.
• Ability to develop reusable accelerators, frameworks, platforms, or intellectual property for scale.
• Strong understanding of AI and automation technologies and applying them to customer delivery and support.

Responsibilities

• Design, build, and deploy reusable IP, accelerators, templates, integration patterns, automations, and AI-enabled workflows.
• Develop reference architectures and deployment standards for scalable best practices.
• Prototype and deliver production-ready solution accelerators to improve outcomes and delivery efficiency.
• Translate Cornerstone capabilities into repeatable implementation and support frameworks.
• Convert bespoke solutions into reusable assets across customers and industries.

Skills

Solutions engineering

Enterprise SaaS

AI-enabled workflows

Stakeholder management

Education

Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field

Job description

Cornerstone OnDemand is seeking a Principal Services Support Engineer to drive scalable delivery excellence across Services, Support, and Partner organizations through AI-enabled solutions and reusable IP.

You will architect, automate, and productize assets to enable consultants, engineers, and partners to deliver consistent customer outcomes at scale, working with strategic enterprise customers to transform complex deployments into repeatable capabilities.