Principal AI & Agent Systems Engineer (Remote)

Blackbaud; Charleston (SC); Hybrid; USD 134,000 - 174,000; Full time

Benefits offered by this job

Medical Insurance

Remote Work

Wellness Program

401(k) Match

Flexible PTO

Parental Leave

Donations for Doers

Pet Insurance / Identity Protection

Tuition Reimbursement

Job summary

Blackbaud seeks a Principal Software Engineer to lead design and implementation of agentic AI products and the teammate frameworks used to build new agents on the Agents for Good team. You will shape architecture for agent features, guide AI-native development practices, and mentor engineers to deliver social impact through responsible AI technologies.

The role emphasizes hands-on engineering, cross-functional collaboration, and continuous delivery of high-quality AI-enabled solutions for social

Qualifications

• 8+ years of software engineering experience with leadership in AI-related projects.
• Deep understanding of .NET Core, C#, and modern web technologies.
• Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML.
• Proven success building and deploying Generative AI and/or agentic features.
• Experience with prompt engineering, agent orchestration, and optimizing LLM behavior.
• Hands-on experience with AI-native development processes, including Claude Code.
• Familiarity with SQL Server, Cosmos DB, and RESTful API development.
• Experience with cloud-based AI infrastructure (Azure, AWS, GCP).
• Strong grasp of Agile methodology and continuous delivery practices.

Responsibilities

• Implement complex software systems integrating Generative AI and agentic capabilities.
• Design, build, and maintain scalable code for AI agents and shared frameworks.
• Lead cross-functional collaboration on technical solutioning and project delivery.
• Ensure performance, reliability, and security of AI-enabled features.
• Evaluate and improve prompt performance, agent orchestration, and AI-driven workflows.
• Champion AI-native development practices across the PDLC from Specify to Release using Claude Code.
• Collaborate with product and UX teams to deliver accessible, user-friendly experiences.
• Serve as SME for LLM and agent deployment, operation, and monitoring.
• Mentor and support growth of other engineers.
• Maintain high quality development standards and practices.
• Contribute to evolution of Blackbaud's AI and agent platform strategy.

Skills

AI leadership

.NET Core

C#

Angular

JavaScript/TypeScript

RESTful API

Cloud infrastructure

Agile

Prompt engineering

LLM/agent orchestration

Tools

Claude Code

Azure

AWS

GCP

Cosmos DB

Job description

Blackbaud seeks a Principal Software Engineer to lead design and implementation of agentic AI products and the teammate frameworks used to build new agents on the Agents for Good team. You will shape architecture for agent features, guide AI-native development practices, and mentor engineers to deliver social impact through responsible AI technologies.

The role emphasizes hands-on engineering, cross-functional collaboration, and continuous delivery of high-quality AI-enabled solutions for social