Principal Software Engineer Agents for Good

LE-1000 Blackbaud; United States; Remote; USD 134,000 - 174,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Remote-flexible workforce

Wellness Programs

401(k) program with employer match

Flexible paid time off

Generous Parental Leave

Donations for Doers

Pet insurance, legal and identity保护

Tuition reimbursement program

Job summary

Blackbaud seeks a Principal Software Engineer to lead design and implementation of agentic AI products and the frameworks teams use to build new agents. This hands-on role shapes architecture, mentors engineers, and promotes AI-native development practices across the PDLC.

You will design and implement complex AI-enabled systems, supervise performance, reliability, and security, and collaborate with product and UX teams to deliver accessible experiences.

Qualifications

• 8+ years in software engineering, including leadership in AI projects.
• Deep understanding of .NET Core, C#, and modern web technologies.
• Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML.
• Proven success building Generative AI and/or agentic features.
• Experience with prompt engineering, agent orchestration, and LLM behavior.
• Hands-on AI-native development processes, including Claude Code across PDLC.
• Familiarity with SQL Server, Cosmos DB, and RESTful API development.
• Experience with cloud-based AI infrastructure (Azure, AWS, GCP).

Responsibilities

• Implement complex software systems integrating Generative AI and agentic capabilities.
• Design, build, and maintain scalable code for AI agents and shared frameworks.
• Lead cross-functional collaboration on technical solutioning and project delivery.
• Ensure performance, reliability, and security of AI-enabled features.
• Evaluate and improve prompt performance, agent orchestration, and AI-driven workflows.
• Champion AI-native development practices across Blackbaud's PDLC using Claude Code.
• Collaborate with product and UX teams to deliver accessible, user-friendly experiences.
• Serve as a subject matter expert for LLM deployment, operation, and monitoring.
• Mentor and support growth of other engineers.
• Maintain high quality development standards and practices.

Skills

AI leadership

C#/.NET Core

Angular/JS/TypeScript

RESTful APIs

Cloud AI infra

SQL Server

Cosmos DB

Agile/CD

Tools

Azure

AWS

GCP

Claude Code

Job description

About the role:

We're looking for a Principal Software Engineer to help lead the design and implementation of Blackbaud's agentic AI products, and the frameworks other teams use to build new agents as part of our Agents for Good team. This is a hands-on, high-impact technical role where you'll shape the architecture of agent features, mentor engineers, and guide the adoption of AI-native development practices that power innovation for social good.

What you'll be doing:

• Implement complex software systems integrating Generative AI and agentic capabilities
• Design, build, and maintain efficient, scalable code for Blackbaud's AI agents and the shared frameworks used to build new agents
• Lead cross-functional collaboration on technical solutioning and project delivery
• Ensure performance, reliability, and security of AI-enabled and agentic features
• Evaluate and improve prompt performance, agent orchestration, and AI-driven workflows
• Champion AI-native development practices across Blackbaud's AI-native PDLC, from Specify to Release using tools like Claude Code, and help establish them as a team standard
• Collaborate with product and UX teams to deliver accessible, user-friendly experiences
• Serve as a subject matter expert for LLM and agent deployment, operation, and monitoring
• Actively mentor and support the growth of other engineers
• Maintain high quality development standards and practices
• Contribute to the evolution of Blackbaud's AI and agent platform strategy

What we'll want you to have:

• 8+ years of experience in software engineering, including leadership in AI-related projects
• Deep understanding of .NET Core, C#, and modern web technologies
• Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML
• Proven success building and deploying Generative AI and/or agentic features
• Experience with prompt engineering, agent orchestration, and optimizing LLM behavior
• Hands-on experience with AI-native development processes, including AI coding assistants such as Claude Code, applied across Blackbaud's AI-native PDLC from Specify to Release
• Familiarity with SQL Server, Cosmos DB, and RESTful API development
• Experience with cloud-based AI infrastructure (Azure, AWS, GCP)
• Strong grasp of Agile methodology and continuous delivery practices
• Excellent communication and collaboration skills

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Blackbaud powers social impact through purpose-driven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

• Medical, dental, and vision insurance
• Remote-flexible workforce
• Wellness Programs
• 401(k) program with employer match
• Flexible paid time off
• Generous Parental Leave
• Donations for Doers
• Pet insurance, legal and identity protection
• Tuition reimbursement program