Principal

PharmaACE; Thousand Oaks (CA); On-site; USD 130,000 - 180,000; Full time

Job summary

A growing Global Healthcare Consulting Firm is seeking a Principal to lead client delivery and strategic account management in the Life Sciences industry. The role involves managing large-scale, onsite engagements and requires advanced analytical and leadership skills. Candidates should have over 12 years of experience, including a significant track record in the pharmaceutical sector. This position demands strong client relationship management and effective team leadership to drive measurable outcomes, with a commitment to be onsite with clients.

Qualifications

• 12+ years of professional experience, including 5 years in the U.S.
• Expertise in pharmaceutical commercialization practices.
• Willingness to be onsite at client locations.

Responsibilities

• Lead end-to-end service delivery across client accounts.
• Manage senior client relationships for operational efficiency.
• Drive engagement health and mitigate delivery risks.

Skills

Leadership in client delivery

Data analytics expertise

Pharmaceutical industry knowledge

Cross-functional team management

Education

Advanced degree (MBA, PhD, or equivalent)

Job description

Thousand Oaks, California, United States

Thousand Oaks, California, United States | Account Management

Full Time

Full Time Posted: 8 months ago

About Us

PharmaACE is a growing Global Healthcare Consulting Firm headquartered in Princeton, New Jersey. Our expert teams of Business Analysts, based across the US, Canada, Europe, and India, provide Analytics and Business Solutions using our worldwide delivery models for a wide range of clients. Our clients include established, multinational BioPharma leaders, innovators, and entrepreneurial firms on the cutting-edge of science. We have deep expertise in Forecasting, Business Analytics, Competitive Intelligence, Sales Analytics, and the Analytics Centre of Excellence Model. Our wealth of therapeutic area experience cuts across Oncology, Immuno-science, CNS, CV-Met, and Rare Diseases. We support our clients' needs in Primary Care, Specialty Care, and Hospital business units. We have managed Biologics, Branded Pharmaceuticals, Generics, APIs, Diagnostics, and Packaging & Delivery Systems portfolios

Job Description

The Principal will serve as the strategic lead for client delivery, relationship management, and strategic account leadership across multiple clients and practice areas within the Life Sciences industry. You will be responsible for managing large-scale onsite engagements, ensuring operational excellence, and aligning service delivery with client objectives. You will expected to be present onsite with clients and will lead cross-functional teams, drive measurable outcomes, and act as the single point of accountability for brand-specific mandates.

Qualifications

• Advanced degree (MBA, PhD, or equivalent) from a recognized institute preferred.
• Minimum of 12 years of professional experience, including at least 5 years in the U.S., with proven leadership in managing large-scale client delivery engagements and account operations.
• Expertise in the pharmaceutical industry, with a strong focus on commercialization practices and the use of data analytics and insights to drive strategy and informed decision-making.
• Deep understanding of client-side operations with the ability to manage end-to-end delivery across multiple accounts and practice areas.
• Well-versed in Pharma commercialization dynamics, with the ability to leverage domain expertise and strategic insights to provide impactful thought partnership to commercial leadership.
• Proven ability to lead and mentor diverse, cross-functional global teams in hybrid (onsite + remote) delivery settings.
• Willingness to be onsite at client location.

Responsibilities

• Lead end-to-end service delivery across assigned onsite client accounts, ensuring alignment with contractual obligations, delivery timelines, and quality standards.
• Serve as the single point of accountability for brand-specific operations across multiple workstreams and functional areas.
• Oversee functional leads across Analytics, Forecasting, Market Research/Chart Audit, and related domains to ensure integrated, high-quality solution delivery aligned with client expectations.
• Manage senior client relationships to ensure delivery continuity, operational efficiency, and timely resolution of engagement-level issues.
• Translate client objectives into structured, scalable delivery plans by leveraging internal capabilities and established best practices.
• Lead hybrid delivery teams, ensuring effective coordination, workload allocation, and performance management across geographies.
• Drive engagement health, mitigate delivery risks, and ensure timely communication with client stakeholders and internal leadership.
• Remain informed and provide strategic insights on client priorities, therapeutic area trends, and industry developments to support contextualized and forward-looking delivery decisions.