Prime Brokerage Client Services Lead (Associate II)

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City, NJ is seeking an Associate II within the Prime Client Operations team to serve as a single point of contact for Prime Brokerage clients on trade management and settlements.

The role involves partnering with internal and external teams to identify inefficiencies and drive improvement initiatives, as well as training clients on new technologies and reporting processes. This position requires strong communication, analytical skills, and the ability to manage

Qualifications

• College degree required.
• 3+ years of experience in investment banking operations.
• Excellent communication skills and attention to deadlines.
• Strong PC skills including Excel and reconciliation.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Provide single point of contact for Prime Brokerage clients for all their trade management and settlements needs.
• Process client trades files, monitor Trade Exception Manager and sign off for end of day batch processes.
• Monitor daily work flow queues and adhere to SLAs; report and escalate issues or outages, provide timely updates to stakeholders.
• Partner with clients and internal teams to identify inefficiencies and manage improvement opportunities (Straight through Processing and Settlement Efficiency).
• Train clients on usage of recent technology and reporting processes; represent Operations in client visits and scorecard reviews.
• Adhere to firm policies and client confidentiality framework.

Skills

Communication skills

Analytical thinking

Excel proficiency

Time management

Project coordination

Client focus

Education

Bachelor degree

Tools

MS Office

Job description

JPMorgan Chase & Co. in Jersey City, NJ is seeking an Associate II within the Prime Client Operations team to serve as a single point of contact for Prime Brokerage clients on trade management and settlements.

The role involves partnering with internal and external teams to identify inefficiencies and drive improvement initiatives, as well as training clients on new technologies and reporting processes. This position requires strong communication, analytical skills, and the ability to manage