Primary Care Scheduler — Streamline Patient Appointments

PACM, Inc.; New Haven (CT); Hybrid; USD 42,000 - 56,000; Full time

Job summary

PACT MSO is seeking a Scheduler for its Primary Care West Haven locations. The role schedules patient appointments across multiple sites (Amity, Guilford, Milford, West Haven) with hours 8:30am–5:00pm, on-site. Flu vaccination is required. A High School Diploma and 5 years of scheduling experience are expected, with EHR and scheduling software familiarity.

The position emphasizes accurate data collection, patient confidentiality, and professional interaction with patients and staff.

Qualifications

• High School Diploma or equivalent.
• 5 years of scheduling experience.
• Experience with EHR and scheduling software.

Responsibilities

• Schedule patient procedures, surgeries, or appointments.
• Obtain demographics and history to book appointments per provider guidelines.
• Set up insurance information.
• Accommodate patient preferences within guidelines.
• Follows scheduling guidelines and maintains confidentiality.

Skills

Scheduling

EHR experience

Professional communication

Education

High School Diploma

5 years scheduling experience

Tools

Excel

Scheduling software

Job description

PACT MSO is seeking a Scheduler for its Primary Care West Haven locations. The role schedules patient appointments across multiple sites (Amity, Guilford, Milford, West Haven) with hours 8:30am–5:00pm, on-site. Flu vaccination is required. A High School Diploma and 5 years of scheduling experience are expected, with EHR and scheduling software familiarity.

The position emphasizes accurate data collection, patient confidentiality, and professional interaction with patients and staff.