Primary Care Patient Scheduler

Cadia Healthcare; Kansas City (MO); On-site; Full time

Job summary

A healthcare organization in Kansas City is seeking a Primary Care Patient Scheduler to coordinate patient appointments and provide excellent customer service. The ideal candidate will have strong communication skills and attention to detail, ready to join a family-oriented team committed to serving the community. This entry-level, full-time position offers competitive wages and flexible scheduling, ensuring a supportive work environment.

Benefits

Flexible scheduling

Competitive wages

Paid time off

Six paid holidays per year

Educational assistance

Day shift schedules

Qualifications

• Minimum one year of experience in a physician office setting preferred.
• Excellent customer service skills and phone etiquette.
• Medical terminology knowledge preferred.

Responsibilities

• Coordinate out-patient physician office visits.
• Answer incoming calls and schedule patient appointments.
• Complete eligibility verification and registration.

Skills

Customer service

Communication skills

Detail oriented

Typing skills

Education

High School diploma or GED equivalent

Job description

Join to apply for the Primary Care Patient Scheduler role at Cadia Healthcare

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Join to apply for the Primary Care Patient Scheduler role at Cadia Healthcare

Meritas Health is hiring a Primary Care Patient Scheduler for our Call Center team! If you're looking for a great opportunity to serve our community and be part of a growing organization, join our Meritas team!

Here at Meritas our mission is to provide hope and healing to every life we touch. Whether you are serving patients at a primary care practice, specialty practice, or in a support capacity, every team member works together to complete this mission. Joining Meritas means you are joining a family that is committed to serving our community and giving patients better quality of life.

Reasons to Join Meritas

• Flexible scheduling
• Competitive wages
• Paid time off for personal/vacation/sick
• Six paid holidays per year
• Educational assistance
• Day shift schedules
  
  

Job Description

Under the direction of management, the Primary Care Patient Scheduler is responsible for centrally coordinating out-patient physician office visits and assures accurate processing of appointments for Meritas Outpatient Clinics. Responsibilities include answering incoming phone calls in a timely manner, directing calls as needed and scheduling patient appointments using the EMR system while utilizing a high attention to detail.

Job Duties

• Efficiently using a high attention to detail
• Handles the scheduling needs for patient appointments by answering incoming calls in a timely and courteous manner, returning patient calls for scheduling concerns, and assisting other schedulers in managing incoming calls
• Searching for patients using two patient identifiers to reduce errors and to avoid creating duplicate accounts
• Completes eligibility verification and registration process accurately and in a timely manner
• Collects patient payments or co-pays
• Ensures all demographic and insurance information is correctly entered into the system.
• Initiates new patient setups in EMR system and schedules interpreter appointments as necessary to assist patients during visit
• Informs the patient or patient representative of any required preparations or instructions prior to appointment as well as confirming the correct check in time and location
• Performs all other duties as assigned
  
  

Minimum Requirements

• High School diploma or GED equivalent
• Minimum one year of experience, in a physician office setting preferred.
• Excellent customer service skills and phone etiquette
• Typing/keyboarding skills required
• Excellent written and verbal communication skills, ability to multi-task and work in fast paced environment
• Basic office skills, critical thinking, detail oriented
• Medical terminology knowledge preferred
  
  

More Possibilities

As the largest network of providers in the Northland, we can offer you more opportunities to grow. Here at Meritas, we believe that together, we will become legendary for our commitment to remarkable patient care. If you are looking to better the lives of those in our community, then join our Meritas family, where your voice counts.

Meritas Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Meritas Health is a drug free workplace and conducts post-offer/pre-employment drug screens and background screens.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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