Primary Care - Medical Assistant - Phoenix Ave (PRN)

Mercy; Fort Smith (AR); On-site; USD 35,000 - 48,000; Full time

Job summary

Mercy is hiring a Primary Care Patient Care Medical Assistant in Fort Smith, AR. Under the direction of the primary care operations team, you will support Mercy Providers to deliver safe, timely, and patient-centered care in alignment with Mercy Service Standards.

New hires will attend the MA Clinic Academy training and work as part of a collaborative care team, focusing on quality outcomes and excellent patient service. This role requires excellent communication and organizational skills.

Qualifications

• High school diploma or equivalent required.
• Graduate of an accredited Medical Assistant program preferred.
• One year of patient care or medical office experience preferred.
• New hire must attend MA Clinic Academy training.

Responsibilities

• Assist Mercy Primary Care Providers in delivering patient-centered care.
• Partner with patients and care team to drive quality outcomes.
• Maintain accurate records and documentation.
• Uphold Mercy Service Standards and mission.

Skills

Team collaboration

Communication

Customer service

Organization

Attention to detail

Self-directed

Education

High school diploma or equivalent

Graduate from Medical Assistant program

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Minimum Qualifications

Education: High school diploma or equivalent

Education Preferred: Graduate from an accredited Medical Assistant program

Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic.

New hire must attend MA Clinic Academy training

Other Knowledge, Skills, and Abilities

• Works well as a member of a team; willing to collaborate with all members of the care team
• Excellent written and oral communication skills
• Customer service orientation
• Excellent organizational and interpersonal skills
• Flexible and positive attitude
• Attention to detail and accuracy
• Self-directed and able to perform tasks that are in scope of practice independently with minimal oversight

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.