Primary Care Assistant - MA

mercy; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy is seeking a Primary Care Patient Care Medical Assistant to work under the direction of the primary care operations team. You will partner with providers and the care team to deliver safe, timely, and patient-centered care across Mercy Primary Care clinics.

The role emphasizes teamwork, strong communication, and attention to detail. New hires will attend the MA Clinic Academy training to ensure consistent service standards and quality outcomes.

Qualifications

• High school diploma or equivalent.
• Graduate from an accredited Medical Assistant program.
• One year of applicable patient care experience or applicable medical office experience as defined by the clinic.
• New hire must attend MA Clinic Academy training.

Responsibilities

• Collaborate with Mercy Primary Care Providers to deliver safe, timely, and patient-centered care.
• Partner with the care team to drive quality outcomes for patients.
• Support clinical workflow and patient needs in a fast-paced primary care setting.

Skills

Teamwork

Communication

Customer service

Organizational skills

Attention to detail

Independent worker

Education

High school diploma

Medical Assistant program

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

• Education: High school diploma or equivalent
• Education Preferred: Graduate from an accredited Medical Assistant program
• Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic
• New hire must attend MA Clinic Academy training

Other Knowledge, Skills, and Abilities

• Works well as a member of a team; willing to collaborate with all members of the care team
• Excellent written and oral communication skills
• Customer service orientation
• Excellent organizational and interpersonal skills
• Flexible and positive attitudeAttention to detail and accuracy
• Self-directed and able to perform tasks that are in scope of practice independently with minimal oversight

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.