Primary Care Assistant - MA

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Union (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Clinic is seeking a Primary Care Patient Care MA to assist Mercy Primary Care Providers in delivering safe, timely, and equitable patient-centered care. The role partners with patients and the care team to drive quality outcomes in a mission-driven environment, aligned with Mercy standards. New hires complete MA Clinic Academy training.

This position emphasizes teamwork, strong communication, organizational skills, and a flexible, self-directed approach to duties and responsibilities.

Qualifications

• High school diploma or equivalent required.
• Graduate from an accredited Medical Assistant program preferred.
• One year of patient care or medical office experience; MA Clinic Academy training required.

Responsibilities

• Support Mercy Primary Care Providers to deliver patient-centered care.
• Collaborate with patients, providers, and care team to drive quality outcomes.

Skills

Team player

Communication skills

Customer service orientation

Organizational skills

Flexible attitude

Attention to detail

Self-directed

Education

High school diploma or equivalent

Graduate from an accredited Medical Assistant program

Job description

Find your calling at Mercy! Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Job Description

Find your calling at Mercy! Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Education

High school diploma or equivalent

Education Preferred

Graduate from an accredited Medical Assistant program

Experience Preferred

One year of applicable patient care experience or applicable medical office experience as defined by the clinic

New hire must attend MA Clinic Academy training

Other Knowledge, Skills, And Abilities

• Works well as a member of a team; willing to collaborate with all members of the care team
• Excellent written and oral communication skills
• Customer service orientation
• Excellent organizational and interpersonal skills
• Flexible and positive attitude
• Attention to detail and accuracy
• Self-directed and able to perform tasks that are in scope of practice independently with minimal oversight

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.