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Mercy is seeking a Primary Care Patient Care MA to work under the primary care operations team, collaborating with providers and care team members to deliver patient-centered care. You will partner with patients, providers, and staff to drive quality outcomes while adhering to Mercy Service Standards.
The role requires a high school diploma or equivalent, with preference for graduates of an accredited Medical Assistant program and at least one year of related experience.
Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.
Education: High school diploma or equivalent
Education Preferred: Graduate from an accredited Medical Assistant program
Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic
New hire must attend MA Clinic Academy training
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.