Primary Care Appointment Coordinator

Kenaitze Indian Tribe; Kenai (AK); On-site; USD 28,000 - 39,000; Full time

Job summary

Kenaitze Indian Tribe seeks a Central Scheduler to manage appointment scheduling and answer calls for the Dena'ina Wellness Center. You will verify patient demographics and insurance, direct calls, and document encounters in the EHR with accuracy.

In this full-time role, you will support Primary Care operations, ensure up-to-date demographic data, and coordinate with staff to maintain efficient patient flow. Strong communication and attention to detail are essential.

Qualifications

• High School Diploma or GED required.
• Two years of experience in a medical office as Registration Technician or Scheduler.
• Two years of experience in insurance verification and medical terminology.
• HIPAA knowledge and cultural sensitivity preferred.

Responsibilities

• Schedule appointments for all clinical services within Primary Care.
• Answer incoming calls and direct to appropriate staff.
• Verify demographic information and insurance when scheduling appointments.
• Reschedule appointments as directed by supervisor.
• Accurately document all encounters in the EHR and route to staff.
• Make reminder calls to patients the business day prior to appointments.
• Ensure compliance with tribal, federal, state and local laws and TERO regulations.

Skills

Communication

Interpersonal skills

Attention to detail

Independence

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Record (EHR)

Job description

Kenaitze Indian Tribe seeks a Central Scheduler to manage appointment scheduling and answer calls for the Dena'ina Wellness Center. You will verify patient demographics and insurance, direct calls, and document encounters in the EHR with accuracy.

In this full-time role, you will support Primary Care operations, ensure up-to-date demographic data, and coordinate with staff to maintain efficient patient flow. Strong communication and attention to detail are essential.