Primary Care Access Network Navigator - Hospital Based

True Health; Sanford (FL); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Florida Hospital East is seeking a Primary Care Access Network Navigator to outreach, educate, and facilitate enrollment of uninsured patients into PCAN medical homes. You will interview applicants, determine eligibility, and assist with Medicaid/Medicare enrollment, while maintaining records and coordinating with community services.

The role requires an Associates Degree and at least two years in social, health, or public services, plus strong communication and computer skills for reporting and

Qualifications

• Associates Degree from an accredited institution of higher learning.
• Two years of experience in social, health, or public services or equivalent.

Responsibilities

• Provide outreach/education to patients and families in designated areas.
• Interview potential clients to determine eligibility for program participation.
• Exercise independent judgement in eligibility and financial status assessment.
• Complete paperwork for eligible clients into Medicaid/Medicare programs.
• Ensure timely follow-up on enrollment outcomes for clients.
• Attend and participate in PCAN-related workgroups and meetings.
• Compile files, maintain logs, and assist with scheduling.
• Prepare monthly reports on program statistics.

Skills

Computer competency

Word processing

Spreadsheets

Education

Associates Degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Primary Care Access Network Navigator - Hospital Based

Admin 600500 Clinical Sanford, FL, US

30+ days ago Requisition ID: 2293

Primary Care Access Network Navigator

JOB SUMMARY

Under the direction of the PCAN Program Manager and Florida Hospital East Director of Case management, the PCAN Navigator will outreach, educate, and facilitate the enrollment of uninsured patients into PCAN "medical homes." In addition, the PCAN Navigator will perform administrative and casework duties in interviewing applicants to determine eligibility for program assistance and link community residents with appropriate service agencies as needed.

PRIMARY FUNCTIONS

• Provide outreach/education to patients, families, caregivers, social workers/case managers, etc. in designated zip code areas to include Florida Hospital East and Health Fairs.
• Interview potential clients and determine their eligibility for participation according to program guidelines.
• Exercise independent judgement in making eligibility determination, determining financial status, screening for other resources, and overall suitability of applicant program. Will also complete necessary paperwork/online application for eligible clients into Medicaid and Medicare programs.
• Ensure regular/timely follow-up with clients to determine outcomes of enrollment process.
• Solve routine problems, answer questions, and respond to inquiries in a timely manner.
• Attend and actively participate in regularly scheduled workgroups, including but not limited to, PCAN Case Management, school nurse meetings, etc.
• Compile files, maintain logs, and assist with scheduling appointments as necessary.
• Prepare monthly reports outlining program statistics (number of clients served, number of health screenings provided, etc.).
• Other responsibilities as assigned

EDUCATION AND EXPERIENCE

• Associates Degree from an accredited institution of higher learning
• Two (2) years of experience in social, health, or public services, or an equivalent combination of relevant education, training, and experience

KNOWLEDGE, SKILLS, AND ABILITIES

• Computer competency
• Knowledge of word processing and spreadsheet applications
• Ability to work well with people

RELATIONSHIP REPORTING

• Reports to the PCAN Program Manager and Florida Hospital East Director of Case Management

PHYSICAL REQUIREMENTS

• Ability to stand, walk, or view a computer screen for extended periods of time
• Ability to use hands and fingers to handle or feel
• Ability to reach with hands or arms
• Ability to perform repetitive hand and wrist motions for extended periods of time
• Ability to effectively talk and listen to patients
• Ability to work independently and off-site