Primary Care Access Network Navigator

True Health; Sanford (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Florida Hospital East in Sanford, FL seeks a Primary Care Access Network Navigator to outreach, educate, and enroll uninsured residents into PCAN medical homes. Reports to the PCAN Program Manager and Florida Hospital East Director of Case Management. Position is on-site in Sanford, FL.

The role includes interviewing clients, determining eligibility, and coordinating Medicaid/Medicare applications while ensuring timely follow-up and data reporting.

Qualifications

• Associates Degree from an accredited institution.
• Two years of experience in social, health, or public services.
• Computer proficiency with word processing and spreadsheets.

Responsibilities

• Provide outreach/education to patients, families, caregivers, social workers/case managers, etc. in designated zip code areas to include Florida Hospital East and Health Fairs.
• Interview potential clients and determine their eligibility for participation according to program guidelines.
• Complete paperwork/online application for eligible clients into Medicaid and Medicare programs.
• Ensure regular follow-up with clients to determine enrollment outcomes.
• Attend and participate in workgroups such as PCAN Case Management and school nurse meetings.
• Prepare monthly reports outlining program statistics.
• Perform other responsibilities as assigned.

Skills

Computer competency

Word processing

Spreadsheets

People skills

Education

Associates Degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Primary Care Access Network Navigator

Admin 600500 Clinical Sanford, FL, US

3 days ago Requisition ID: 2306

Primary Care Access Network Navigator

JOB SUMMARY

Under the direction of the PCAN Program Manager and Florida Hospital East Director of Case management, the PCAN Navigator will outreach, educate, and facilitate the enrollment of uninsured patients into PCAN \"medical homes.\" In addition, the PCAN Navigator will perform administrative and casework duties in interviewing applicants to determine eligibility for program assistance and link community residents with appropriate service agencies as needed.

PRIMARY FUNCTIONS

• Provide outreach/education to patients, families, caregivers, social workers/case managers, etc. in designated zip code areas to include Florida Hospital East and Health Fairs.
• Interview potential clients and determine their eligibility for participation according to program guidelines.
• Exercise independent judgement in making eligibility determination, determining financial status, screening for other resources, and overall suitability of applicant program. Will also complete necessary paperwork/online application for eligible clients into Medicaid and Medicare programs.
• Ensure regular/timely follow-up with clients to determine outcomes of enrollment process.
• Solve routine problems, answer questions, and respond to inquiries in a timely manner.
• Attend and actively participate in regularly scheduled workgroups, including but not limited to, PCAN Case Management, school nurse meetings, etc.
• Compile files, maintain logs, and assist with scheduling appointments as necessary.
• Prepare monthly reports outlining program statistics (number of clients served, number of health screenings provided, etc.).
• Other responsibilities as assigned

EDUCATION AND EXPERIENCE

• Associates Degree from an accredited institution of higher learning
• Two (2) years of experience in social, health, or public services, or an equivalent combination of relevant education, training, and experience

KNOWLEDGE, SKILLS, AND ABILITIES

• Computer competency
• Knowledge of word processing and spreadsheet applications
• Ability to work well with people

RELATIONSHIP REPORTING

• Reports to the PCAN Program Manager and Florida Hospital East Director of Case Management

PHYSICAL REQUIREMENTS

• Ability to stand, walk, or view a computer screen for extended periods of time
• Ability to use hands and fingers to handle or feel
• Ability to reach with hands or arms
• Ability to perform repetitive hand and wrist motions for extended periods of time
• Ability to effectively talk and listen to patients
• Ability to work independently and off-site