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Pricing Process Improvement Consultant

Prodware Solutions

United States

Remote

USD 110,000 - 120,000

Full time

2 days ago
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Job summary

A leading company in IT services seeks a Pricing Process Improvement Consultant to analyze and enhance the workflow of their Pricing Predictive Analytics team. The role involves managing projects to optimize operational efficiency and delivering detailed documentation and dashboards. Ideal candidates should have a strong background in P&C insurance and proven project management skills.

Qualifications

  • 4+ years of experience in project and process management within P&C insurance.
  • Ability to work with technical and non-technical stakeholders.
  • Flexible and collaborative working style.

Responsibilities

  • Analyze and optimize the end-to-end workflow of the Pricing Predictive Analytics team.
  • Implement and manage Azure DevOps board for project tracking and KPI display.
  • Produce a comprehensive operational process playbook documenting best practices.

Skills

Agile Project Management
Workflow Mapping & Optimization
Capacity Planning
Metrics & KPI Dashboards
Documentation
Strong Communication

Education

Bachelor's or Master's degree in Economics, Mathematics, Computer Science/Engineering, Operations Research

Job description

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US Recruitment Head at Prodware Solutions LLC

Pricing Process Improvement Consultant

Location: 100% Remote

Role & Responsibilities Overview:

· Analyze and optimize the end-to-end workflow of the Pricing Predictive Analytics team, focusing on operational effectiveness rather than technical modeling.

· Map the full operational lifecycle from model development to regulatory filing to objection handling to identify inefficiencies and propose targeted improvements.

· Implement and manage an Azure DevOps board to support backlog grooming, sprint planning, capacity tracking, and display live KPIs for real-time visibility.

· Design and roll out a standardized task taxonomy and template set to improve repeatability and reduce variability across filings and objections.

· Define and document a scalable staffing model based on two operational scenarios:

o Scenario 1: Steady State – One individual (Persona A) owns both modeling and filing/objection work.

· Develop role charters, RACI matrices, and onboarding playbooks specifically for Persona C, ensuring clear expectations and workflows.

· Evaluate the feasibility of a centralized vs. LOB-specific deployment model for filing support resources (Persona C).

· Define what deliverables should be expected from Persona A/B to enable efficient downstream work by Persona C.

· Deliver a forecasting tool leveraging historical throughput to predict filing volumes and team capacity needs across upcoming quarters and fiscal years.

· Produce a comprehensive operational process playbook documenting best practices, role responsibilities, tools, and governance.

Candidate Profile:

· Bachelors or Master's degree in economics, mathematics, computer

science/engineering, operations research or related analytics areas

· 4+ years proven experience in project and process management within P&C insurance, preferably in pricing or regulatory filing operations.

· Deep understanding of operational workflows and team structures supporting predictive modeling and filing teams.

· Demonstrated ability to work with technical and non-technical stakeholders to build scalable, repeatable, and agile processes.

· Capable of thinking strategically while delivering detailed execution plans.

· Strong communication skills with ability to translate complex operational flows into clear visuals, documentation, and dashboards.

· Flexible and collaborative working style with significant overlap with EST time zone hours.

Technical skills:

· Agile Project Management: Hands-on experience implementing Agile or Scrum frameworks using Azure DevOps or similar platforms.

· Workflow Mapping & Optimization: Expertise in identifying bottlenecks, improving throughput, and standardizing task execution.

· Capacity Planning: Ability to define staffing models, track team velocity, and forecast future workload demand.

· Metrics & KPI Dashboards: Skilled in building and interpreting live operational dashboards that track performance and drive accountability.

· Documentation: Strong capabilities in drafting role charters, RACI charts, onboarding manuals, and process playbooks.

· Familiarity with insurance pricing operations, filing cycles, and objection handling workflows (preferred)

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology
  • Industries
    IT Services and IT Consulting and Insurance

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