Pricing Operations Specialist

Intuitive; Peachtree Corners (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Intuitive is seeking a Pricing Operations Specialist in Peachtree Corners, GA to optimize how pricing reaches customers. You will design processes and system logic to ensure accurate, fast, and simple quoting, while collaborating with regional pricing, Sales Operations, Contracts, Customer Service, Product Management, and IT.

The role focuses on price book management, contracted pricing, CPQ configuration, and process optimization to improve the transaction experience and pricing fidelity

Responsibilities

• Price Book Management: Support creation and maintenance of global price books, including new product introductions, list price changes, regional variants, effective dating, and ongoing accuracy.
• Contract-Based Pricing: Activate and maintain contracted, deviated, and tiered customer pricing in CPQ and ERP, including GPO and IDN agreement terms, membership eligibility, and price expiration tracking.
• Systems and Configuration: Configure and maintain CPQ pricing logic, discounting rules, and approval workflows; perform regression testing after each system change or price book release; partner with Systems and IT on CPQ build, enhancement scoping, and defect resolution.
• Process Design and Optimization: Design, document, and improve repeatable price execution processes, removing friction across the quote-to-cash continuum; evaluate trade-offs between process and system changes.
• Enablement and Customer Experience: Train sales teams on quoting and price execution; improve the quoting and purchasing experience for sales teams and customers.
• Controls and Reporting: Maintain controls and audit-ready documentation for price book and contract pricing changes; report on price execution accuracy and quoting cycle time; act on trends

Job description

Job Description

Primary Function of Position:

We are seeking a process-oriented Pricing Operations Specialist to support how pricing reaches the customer: the global price books that carry it, the contracted pricing that governs it, and the Configure Price Quote (CPQ) system that executes it.

Pricing operations is where commercial strategy becomes real. This role designs the processes and system logic that make quoting accurate, fast, and simple for the sales teams and customers who depend on it, and serves as the practical expert on what can be delivered within existing system constraints: what is achievable, in what sequence, and at what operational cost.

Partnering with regional pricing, Sales Operations, Contracts, Customer Service, Product Management, and Systems teams, the Analyst will create excellence in the transaction experience, quoting process, and pricing fidelity across the quote-to-cash continuum. Success in this role is measured less by analysis produced than by how reliably price is executed worldwide.

Roles & Responsibilities:

Price Book Management

• Support creation and maintenance of global price books, including new product introductions, list price changes, regional variants, effective dating, and ongoing accuracy.
• Drive the pricing release calendar, coordinating change windows with commercial, regional, and systems stakeholders.

Contract-Based Pricing

• Activate and maintain contracted, deviated, and tiered customer pricing in CPQ and ERP, including GPO and IDN agreement terms, membership eligibility, and price expiration tracking.
• Research and resolve price discrepancies across quote, order, and invoice, correcting the underlying system condition rather than the individual transaction.
• Support the discount approval process for local commercial leader price decisions.

Systems and Configuration

• Configure and maintain CPQ pricing logic, discounting rules, and approval workflows.
• Perform regression testing of pricing logic following each system change or price book release.
• Partner with Systems and IT on CPQ build, enhancement scoping, and defect resolution.

Process Design and Optimization

• Design, document, and improve repeatable price execution processes, removing friction across the quote-to-cash continuum.
• Evaluate trade-offs between process change and system change, and recommend the approach that delivers the outcome soonest at acceptable operational cost.

Enablement and Customer Experience

• Train and enable sales, sales operations, and regional pricing teams on quoting and price execution, acting as the first point of contact for how-to questions.
• Improve the quoting and purchasing experience for sales teams and customers, treating both as the customer of this function.

Controls and Reporting

• Maintain controls and audit-ready documentation for all price book and contract pricing changes.
• Report on price execution accuracy and quoting cycle time, and act on the trends that surface.