Pricing Lead & Team Coach — Full-Time

Festival Foods; Milwaukee (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discount 15% on groceries

Weekly pay with premium pay on Sundays

Two-week advance scheduling

Vision & Dental Insurance

Paid parental leave

401(k) retirement plan

Job summary

Festival Foods in West Allis, WI, seeks a Pricing Coordinator for a full-time role. You will reinforce pricing standards, manage staffing for pricing teams, and ensure accurate pricing practices across software and handheld devices.

The position emphasizes customer service, adherence to policies, and collaboration with the Pricing Support Team. Day shifts with occasional evenings and weekends are expected.

Qualifications

• High School Education or equivalent combination of education and experience.
• Ability to deal tactfully and effectively with customers and all personnel.
• Good oral and written communication skills and the ability to handle situations.
• Basic knowledge in computer functions and Microsoft Suite products; including Outlook, Excel, and Word

Responsibilities

• Reinforce Festival culture, customer service, and performance expectations to all pricing associates.
• Provide consistent practices within the pricing software that supports Festival Foods price image. Investigate and resolve inaccuracies; respond with clear and honest feedback.
• Maintain adequate staff levels by interviewing applicants and extending job offers when necessary
• Coach and train all new pricing associates on the policies and procedures pertaining to the execution of department standards. This includes, but is not limited to, SMS pricing software, pricing handhelds and Nexgen 365.
• Be an active participant in Performance and Development Summary and annual goal setting for yourself and members of the pricing team.
• Communicate and collaborate with the Pricing Support Team to keep the pricing manual and sign program current.
• Finalize and approve weekly work schedule for pricing associates Write and execute weekly department schedule based on department needs.
• Document violations of company policies/procedures by pricing associates and conduct appropriate corrective action, up to and including termination
• Hold department managers and vendors accountable for meeting pricing standards within your store. Work directly with department manager and Store Director to ensure Standard Operating Plans are being executed.
• Review verification results on a weekly basis to determine where gaps may exist. Address any incorrect stocking issues with corresponding department manager. Communicate results to Pricing Support Team.
• Assist guests with finding items they are looking for while on the sales floor
• Address guest concerns and resolve issues when a guest is not satisfied.
• Use the Boomerang Basics to coach and develop all team members, and to prepare associates for advancement opportunities.
• Contribute to overall cleanliness of the department by picking up, organizing, and cleaning work areas.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Skills

Communication

Customer service

MS Office

Outlook

Excel

Word

Education

High School Education

Tools

Pricing software

Pricing handhelds

Nexgen 365

SMS pricing software

Job description

Festival Foods in West Allis, WI, seeks a Pricing Coordinator for a full-time role. You will reinforce pricing standards, manage staffing for pricing teams, and ensure accurate pricing practices across software and handheld devices.

The position emphasizes customer service, adherence to policies, and collaboration with the Pricing Support Team. Day shifts with occasional evenings and weekends are expected.