Pricing Coordinator
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Benefits offered by this job
Job summary
Festival Foods in West Allis, WI is seeking a Pricing Coordinator to support the Guest Service Department and pricing team. You will collaborate with pricing associates, vendors, and store leaders to ensure policies and procedures are followed and pricing accuracy across the department.
Responsibilities include coaching new pricing staff, maintaining pricing software and manuals, and contributing to weekly schedules and department goals.
Qualifications
- High School Education or equivalent combination of education and experience.
- Ability to deal tactfully and effectively with customers and all personnel.
- Good oral and written communication skills and the ability to handle situations.
- Basic knowledge in computer functions and Microsoft Suite products; including Outlook, Excel, and Word
Responsibilities
- Reinforce Festival culture, customer service, and performance expectations to all pricing associates.
- Provide consistent practices within the pricing software that supports Festival Foods price image. Investigate and resolve inaccuracies; respond with clear and honest feedback.
- Maintain adequate staff levels by interviewing applicants and extending job offers when necessary
- Coach and train all new pricing associates on the policies and procedures pertaining to the execution of department standards. This includes, but is not limited to, SMS pricing software, pricing handhelds and Nexgen 365.
- Be an active participant in Performance and Development Summary and annual goal setting for yourself and members of the pricing team.
- Communicate and collaborate with the Pricing Support Team to keep the pricing manual and sign program current.
Skills
Education
Tools
Job description
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Job Title: Pricing Coordinator
Reports to: Guest Service Department Manager
Responsible for working closely with all Pricing associates, vendor partners, Guest Service Manager, Store Directors and Festival team members in an effort to ensure all company policies and procedures are being followed. Will provide controlled processes and procedures to ensure department goals and objectives are being obtained.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Reinforce Festival culture, customer service, and performance expectations to all pricing associates.
- Provide consistent practices within the pricing software that supports Festival Foods price image. Investigate and resolve inaccuracies; respond with clear and honest feedback.
- Maintain adequate staff levels by interviewing applicants and extending job offers when necessary
- Coach and train all new pricing associates on the policies and procedures pertaining to the execution of department standards. This includes, but is not limited to, SMS pricing software, pricing handhelds and Nexgen 365.
- Be an active participant in Performance and Development Summary and annual goal setting for yourself and members of the pricing team.
- Communicate and collaborate with the Pricing Support Team to keep the pricing manual and sign program current.
- Finalize and approve weekly work schedule for pricing associates Write and execute weekly department schedule based on department needs. Annual weekly hours will be supplied by the business.
- Document violations of company policies/procedures by pricing associates and conduct appropriate corrective action, up to and including termination
- Hold department managers and vendors accountable for meeting pricing standards within your store. Work directly with department manager and Store Director to ensure Standard Operating Plans are being executed.
- Review verification results on a weekly basis to determine where gaps may exist. Address any incorrect stocking issues with corresponding department manager. Communicate results to Pricing Support Team.
- Assist guests with finding items they are looking for while on the sales floor
- Address guest concerns and resolve issues when a guest is not satisfied.
- Use the Boomerang Basics to coach and develop all team members, and to prepare associates for advancement opportunities.
- Contribute to overall cleanliness of the department by picking up, organizing, and cleaning work areas.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School Education or equivalent combination of education and experience.
- Ability to deal tactfully and effectively with customers and all personnel.
- Good oral and written communication skills and the ability to handle situations.
- Basic knowledge in computer functions and Microsoft Suite products; including Outlook, Excel, and Word
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- The employee must possess the ability to stand for long periods of time. Requires fine finger and broad manual dexterity.
- The position requires frequent bending at or below waist level, kneeling and reaching above shoulder level
- The position requires the employee to lift up to 25 pounds on an occasional basis.
- Occasional exposure to extreme temperatures
WORK SCHEDULE
The Pricing Coordinator is a full-time position. The work schedule will include daytime shifts; 7:00 AM-4:00 PM, occasional evenings/weekends, and Wednesdays starting at 3:00 AM.
- Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
- Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
- Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
- Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
- Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
- Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
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