Pricing & Credit Specialist

4142 Evonik Corporation_4142; Richmond (VA); On-site; USD 63,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

HSA

FSAs

Life Insurance

Parental leave

Tuition Reimbursement

Job summary

Evonik is seeking a Pricing & Credit Coordinator in the United States to ensure accurate pricing, maintain master data, and manage accounts receivable. The role collaborates across Sales, Customer Service, Supply Chain, and Finance to drive revenue and improve margins.

Responsibilities include pricing strategy execution, data analysis, and supporting initiatives like CUPSET. Strong analytical, communication, and ERP skills with experience in SAP and credit management are required.

Qualifications

• Bachelor's Degree in Business or similar field.
• 5-8 years of experience in Financial, Customer Service, and/or strong analytical and problem-solving abilities.
• Proficiency in ERP systems and Microsoft Office Suite (including advanced Excel and financial analysis tools).
• Experience in Order processing, SAP, pricing, credit management, and financial operations.
• Excellent communication, collaboration, and negotiation skills.
• Attention to detail and high level of accuracy.
• Understanding of financial statements and credit principles.
• Knowledge of GST (Global Solutions Team) and RST (Regional Solutions Team) compliance (asset).

Responsibilities

• Manage pricing execution, customer pricing profiles, pricing segments, strategies, and business rules for domestic and export accounts.
• Maintain accurate pricing and master data to optimize margins, minimize errors, and ensure accurate order execution.
• Support the CUPSET expansion initiative, leveraging data and insights to improve pricing accuracy, margin performance, and error rates.
• Manage accounts receivable, credit evaluations, customer credit limits, and rebates while minimizing delinquency and improving DSO.
• Review and resolve pricing, credit, and order-related issues, including missing prices, CSR orders, and complex customer inquiries.
• Partner with Sales, Customer Service, Supply Chain, Finance, IT, and Pricing Bot teams to resolve issues and automate pricing and order processes.
• Establish and maintain new Sold-to and Ship-to customer accounts and support key-account Accounts Payable relationships.
• Analyze outpricing, missing price, credit, and order data to identify trends, mitigate risk, and provide actionable business insights.
• Identify and implement process improvements and operational efficiencies, including automation opportunities and weekly reporting to Business Operations.
• Provide mentoring, training, and team support, including training CSRs and Business Operations teams on the Order-to-Cash process and supporting high-risk account resolution.

Skills

Analytical skills

Communication

Negotiation

Attention to detail

Financial analysis

Problem solving

Education

Bachelor's degree in Business or related field

Tools

SAP

ERP systems

Excel

Job description

What we offer At Evonik, you’re part of a global chemical company working in many sectors that go beyond chemistry. From lipids for tomorrow’s medicines, biosurfactants for green detergents, additives for plastics recycling or membranes to help drive forward the energy transition, you’ll play an essential part in helping the world’s most essential industries succeed. Our success hinges on a diversity of ideas powered by people, not egos. Whether you’re a scientist or engineer, new to the team or established, in business, production, or anything in between – we cheer each other on. Because we believe we can do anything. Explore everything. And Be Part of Something Special! Find out more about the many benefits we offer: https://www.evonik.com/en/careers/why.html Meet the team and get to know the people behind Evonik: https://www.evonik.com/en/news/meet-the-team.html

The Pricing & Credit Coordinator ensures correct pricing and master data, manages accounts receivable and credit approvals, Processes samples, and resolves complex customer issues. By protecting revenue and strengthening customer relationships, this role drives process improvements, leverages data for actionable insights, and fosters collaboration across Sales, Customer Service, Supply Chain, and Finance—ultimately supporting business growth and team development.

RESPONSIBILITIES

• Manage pricing execution, customer pricing profiles, pricing segments, strategies, and business rules for domestic and export accounts.
• Maintain accurate pricing and master data to optimize margins, minimize errors, and ensure accurate order execution.
• Support the CUPSET expansion initiative, leveraging data and insights to improve pricing accuracy, margin performance, and error rates.
• Manage accounts receivable, credit evaluations, customer credit limits, and rebates while minimizing delinquency and improving DSO.
• Review and resolve pricing, credit, and order-related issues, including missing prices, CSR orders, and complex customer inquiries.
• Partner with Sales, Customer Service, Supply Chain, Finance, IT, and Pricing Bot teams to resolve issues and automate pricing and order processes.
• Establish and maintain new Sold-to and Ship-to customer accounts and support key-account Accounts Payable relationships.
• Analyze outpricing, missing price, credit, and order data to identify trends, mitigate risk, and provide actionable business insights.
• Identify and implement process improvements and operational efficiencies, including automation opportunities and weekly reporting to Business Operations.
• Provide mentoring, training, and team support, including training CSRs and Business Operations teams on the Order-to-Cash process and supporting high-risk account resolution.

REQUIREMENTS

• Bachelor's Degree in Business or similar field is preferred.
• 5-8 years of experience in Financial, Customer Service, and/or strong analytical and problem-solving abilities.
• Proficiency in ERP systems and Microsoft Office Suite (including advanced Excel and financial analysis tools).
• Experience in Order processing, SAP, pricing, credit management, and financial operations.
• Excellent communication, collaboration, and negotiation skills.
• Attention to detail and high level of accuracy.
• Understanding of financial statements and credit principles.
• Knowledge of GST (Global Solutions Team) and RST (Regional Solutions Team) compliance (asset).

Summary Compensation & Benefits

Summary Compensation & Benefits: Compensation and benefits offered may vary depending on multiple individualized factors. This range represents a good faith estimate for this position. (Specific rate to be determined, but not limited to, geographic location, education, experience, knowledge, skills and abilities of applicant, internal equity, and alignment with market data).

Pay Range: $62,800 to $104,700

Benefits included, but not limited to: Medical, dental, and vision benefits Paid time off plan 401(k) savings plans Health Savings Account (HSA) Flexible Spending Accounts (FSAs) Employee Assistance Program Voluntary Benefits and Employee Discounts Disability benefits Life Insurance Parental leave Tuition Reimbursement

The Evonik Group adopts an Equal Employment Opportunity (EEO) approach. Candidates are assessed based on their educational qualifications, experience, job competencies and potential and shall not be discriminated against on the basis of race, ethnicity, age, gender, religion, nationality, disability or sexual orientation or other classifications protected by local, state, or provincial regulations.

This is your opportunity to join a thriving global organization that combines cutting‑edge science, technology and engineering with world‑class business services to create solutions that answer real‑world problems. If you join us, we’ll expect you to take ownership of your work, team up with other great minds, and add your name to creations that make a positive difference for generations. As one of the world leaders in specialty chemicals operating in more than 100 countries with over 32,000 employees, we need your diversity of thought to make us better. In return for your passion, initiative and creativity, you’ll enjoy opportunities to improve and to be respected for your contribution.