Pricing & Credit Specialist

Evonik; Richmond (VA); On-site; USD 63,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Parental leave

Tuition Reimbursement

Disability benefits

Life Insurance

Paid holidays and personal days

Job summary

Evonik is seeking a Pricing & Credit Coordinator in the United States to ensure accurate pricing, master data integrity, and robust accounts receivable processes. You will collaborate with Sales, Customer Service, Supply Chain and Finance to protect revenue and drive data-driven improvements.

The role covers pricing strategy, data analysis, credit evaluations, and supporting pricing initiatives while mentoring CSRs and enabling cross-functional teamwork for efficiency and growth.

Qualifications

• Strong analytical and problem-solving abilities.
• Proficient communication and collaboration skills.
• Detail-oriented with accurate data handling.

Responsibilities

• Manage pricing execution, customer pricing profiles, pricing segments, strategies, and business rules for domestic and export accounts.
• Maintain accurate pricing and master data to optimize margins, minimize errors, and ensure correct order execution.
• Support the CUPSET expansion initiative, leveraging data to improve pricing accuracy and margins.
• Manage accounts receivable, credit evaluations, customer credit limits, and rebates while minimizing delinquency and improving DSO.
• Review and resolve pricing, credit, and order-related issues, including missing prices and complex inquiries.
• Partner with Sales, Customer Service, Supply Chain, Finance, IT, and Pricing Bot teams to resolve issues and automate processes.
• Establish new Sold-to and Ship-to accounts and support AP relationships.
• Analyze outpricing, missing price, credit, and order data to identify trends and mitigate risk.
• Identify and implement process improvements and automation opportunities with weekly reporting.

Skills

Analytical thinking

Communication

Problem solving

Education

Bachelor's degree in Business or related field

Tools

SAP

MS Excel

Job description

What We Offer

At Evonik, you’re part of a global chemical company working in many sectors that go beyond chemistry. From lipids for tomorrow’s medicines, biosurfactants for green detergents, additives for plastics recycling or membranes to help drive forward the energy transition, you’ll play an essential part in helping the world’s most essential industries succeed.

The Pricing & Credit Coordinator ensures correct pricing and master data, manages accounts receivable and credit approvals, processes samples, and resolves complex customer issues. By protecting revenue and strengthening customer relationships, this role drives process improvements, leverages data for actionable insights, and fosters collaboration across Sales, Customer Service, Supply Chain, and Finance—ultimately supporting business growth and team development.

RESPONSIBILITIES

• Manage pricing execution, customer pricing profiles, pricing segments, strategies, and business rules for domestic and export accounts.
• Maintain accurate pricing and master data to optimize margins, minimize errors, and ensure accurate order execution.
• Support the CUPSET expansion initiative, leveraging data and insights to improve pricing accuracy, margin performance, and error rates.
• Manage accounts receivable, credit evaluations, customer credit limits, and rebates while minimizing delinquency and improving DSO.
• Review and resolve pricing, credit, and order-related issues, including missing prices, CSR orders, and complex customer inquiries.
• Partner with Sales, Customer Service, Supply Chain, Finance, IT, and Pricing Bot teams to resolve issues and automate pricing and order processes.
• Establish and maintain new Sold-to and Ship-to customer accounts and support key‑account Accounts Payable relationships.
• Analyze outpricing, missing price, credit, and order data to identify trends, mitigate risk, and provide actionable business insights.
• Identify and implement process improvements and operational efficiencies, including automation opportunities and weekly reporting to Business Operations.
• Provide mentoring, training, and team support, including training CSRs and Business Operations teams on the Order-to-Cash process and supporting high-risk account resolution.

REQUIREMENTS

• Bachelor's Degree in Business or similar field is preferred.
• 5-8 years of experience in Financial, Customer Service, and/or strong analytical and problem-solving abilities.
• Proficiency in ERP systems and Microsoft Office Suite (including advanced Excel and financial analysis tools).
• Experience in Order processing, SAP, pricing, credit management, and financial operations.
• Excellent communication, collaboration, and negotiation skills.
• Attention to detail and high level of accuracy.
• Understanding of financial statements and credit principles.
• Knowledge of GST (Global Solutions Team) and RST (Regional Solutions Team) compliance (asset).

Summary Compensation & Benefits

Compensation and benefits offered may vary depending on multiple individualized factors. This range represents a good faith estimate for this position. (Specific rate to be determined, but not limited to, geographic location, education, experience, knowledge, skills and abilities of applicant, internal equity, and alignment with market data).

Pay Range

$62,800 to $104,700

Benefits

Evonik offers a comprehensive benefit package, subject to plan eligibility, terms, and guidelines. Benefits included, but not limited to:

• Medical, dental, and vision benefits
• Paid time off plan
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Disability benefits
• Life Insurance
• Parental leave
• Tuition Reimbursement

The Evonik Group adopts an Equal Employment Opportunity (EEO) approach. Candidates are assessed based on their educational qualifications, experience, job competencies and potential and shall not be discriminated against on the basis of race, ethnicity, age, gender, religion, nationality, disability or sexual orientation or other classifications protected by local, state, or provincial regulations.