Preventive Care Clinic Operator

Neko Health; Miami (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off & Holidays

Medical, Dental, Vision, and Life

401(k) Retirement Plan

Commuter Benefits

Wellness Rewards Program

Complimentary full Neko scan for you &

Job summary

Neko Health is seeking an Operator to be the welcoming face of our clinic and a key contributor to our preventive care model. You will guide members through visits, perform high-quality assessments, and ensure every interaction reflects genuine care while maintaining a clean, safe clinical environment.

As part of the team, you’ll document findings, support continuity of care, and help refine workflows as Neko scales. A background in clinical settings and calm reliability are valued for success.

Qualifications

• 1+ year of clinical, patient-facing experience.
• Customer service or hospitality experience (healthcare, retail, or service)
• Current Basic Life Support (BLS) certification through the American Heart Association (AHA)

Responsibilities

• Welcome and guide members through clinic visits with a member-first mindset.
• Perform high-quality clinical assessments: vitals, grip strength, eye pressure, ECGs, point-of-care tests, phlebotomy.
• Maintain exam rooms and infection-control standards to ensure safety and cleanliness.
• Document assessments accurately and update member records for continuity of care.
• Collaborate with Operators and clinical staff to refine workflows and support operations.

Skills

Customer service

Calm under pressure

Reliability

Team collaboration

Tech-savvy

Education

BLS Certification (AHA)

CMA Certification

Phlebotomy Certification

Tools

BLS equipment

EKG device

Phlebotomy tools

Job description

Neko Health is seeking an Operator to be the welcoming face of our clinic and a key contributor to our preventive care model. You will guide members through visits, perform high-quality assessments, and ensure every interaction reflects genuine care while maintaining a clean, safe clinical environment.

As part of the team, you’ll document findings, support continuity of care, and help refine workflows as Neko scales. A background in clinical settings and calm reliability are valued for success.