Prestige Beauty Store Lead & Coach

The Estée Lauder Companies Inc.; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking an Assistant Store Manager to support the Store Manager in leading a team of Sales Associates and to drive sales and customer service excellence. This role emphasizes coaching, training and operational excellence in a prestige beauty retail setting.

Ideal candidates have proven supervisory experience, strong customer service skills, and ability to manage store operations, including inventory and POS processes, within a fast-paced environment.

Qualifications

• Proven retail experience preferably within cosmetics.
• Inspirational, authentic and personalized customer service.
• Proven supervisory experience with coaching/mentoring others to achieve targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail point-of-sale software.
• Proficient in Microsoft Office.
• Proof of right to live and work in the country if invited to interview.

Responsibilities

• Support Store Manager to lead, coach and develop the sales team to meet targets.
• Deliver exceptional customer service and brand experience.
• Oversee store operations and cash handling processes.
• Assist with inventory management and POS transactions.
• Contribute to a fast-paced, high-performing retail environment.

Skills

Cosmetics retail

Inspiring customer service

Supervisory experience

Inventory management

Cash reconciliation

Flexible hours

POS software

Microsoft Office

Right to work in country

Job description

The Estée Lauder Companies Inc. is seeking an Assistant Store Manager to support the Store Manager in leading a team of Sales Associates and to drive sales and customer service excellence. This role emphasizes coaching, training and operational excellence in a prestige beauty retail setting.

Ideal candidates have proven supervisory experience, strong customer service skills, and ability to manage store operations, including inventory and POS processes, within a fast-paced environment.