Prestige Beauty Shift Lead & Customer Experience Coach

Estée Lauder Companies; Arcadia (CA); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Estée Lauder Companies is seeking a dynamic Key Holder to support Store Manager and Assistant Manager in delivering inspirational customer service and achieving sales targets. You will lead by example, coach the sales team, and ensure smooth daily operations with cash handling and opening/closing duties on a rotating schedule.

Ideal candidates have proven retail cosmetics experience, outstanding service mindset, and flexibility to work retail hours, including nights and weekends.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Flexibility to work retail hours including nights, weekends and events.

Responsibilities

• Lead by example to coach and mentor sales team to meet targets.
• Carry out essential cash handling and end-of-day reconciliation.
• Open and close the store on a rotating schedule.

Skills

Retail experience

Customer service

Coaching/mentoring

Retail hours flexibility

Tools

POS software

Job description

Estée Lauder Companies is seeking a dynamic Key Holder to support Store Manager and Assistant Manager in delivering inspirational customer service and achieving sales targets. You will lead by example, coach the sales team, and ensure smooth daily operations with cash handling and opening/closing duties on a rotating schedule.

Ideal candidates have proven retail cosmetics experience, outstanding service mindset, and flexibility to work retail hours, including nights and weekends.