President & Chief Executive Officer

SupportFinity™; United States; Hybrid; USD 250,000 - 285,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Hybrid work flexibility

Generous paid time off

Job summary

SupportFinity™ is seeking a President & CEO to lead and manage the organization. The role involves providing visionary leadership, overseeing a significant operating budget, and championing programs that support families experiencing homelessness.

The ideal candidate will have 15+ years of leadership experience, a passion for advancing community services, and an ability to secure financial resources. This hybrid position requires physical presence at FamilyAid headquarters in Boston and collaboration with local partners.

Qualifications

• At least 15 years of leadership experience in anti-poverty or human services.
• Strong commitment to serving children and families in poverty.
• Expertise in equity-centered models preferred.

Responsibilities

• Provide visionary and results-oriented leadership.
• Serve as primary external fundraiser and steward relationships.
• Champion the 2Gen model for lasting stability.

Skills

Visionary leadership

Fundraising experience

Inspiring communication

People-first leadership

Experience with public contracts

Education

Master’s degree in relevant field

Job description

FamilyAid, Greater Boston’s largest agency focused on preventing and overcoming homelessness among families, is seeking a President & CEO to serve as the organization’s strategic and operational leader.

Key Responsibilities

Organizational Leadership

• Provide visionary, mission-driven, and results-oriented leadership for the organization.
• Ensure all aspects—financial management, philanthropy, organizational culture and talent, and programming—align with FamilyAid’s mission.
• Support staff, Board, partners and donors in their ability to drive impact for families and children.

Philanthropy & Financial Leadership

• Serve as primary external fundraiser, stewarding existing relationships and building new ones.
• Lead a $15M “For the Kids” fundraising campaign in partnership with the Chief Advancement Officer.
• Steward a $25M–$30M operating budget across 10+ public contracts and private revenue streams.
• Ensure strong fiscal management, forecasting and reporting.

Mission Stewardship & Program Excellence

• Champion FamilyAid’s 2Gen model and ensure delivery of trauma-informed services that achieve lasting stability.
• Oversee program innovation, compliance and community engagement strategies.
• Guide cross-sector partnerships (e.g., Boston Public Schools, Boston Medical Center, CHIME).
• Ensure continued growth in evaluation and learning systems to demonstrate impact.

Organizational Culture & People Leadership

• Promote an inclusive, high-performance culture that retains top talent and supports frontline staff.
• Ensure FamilyAid is a workplace where dignity, safety and collaboration are practiced daily.
• Lead with clarity, transparency and consistency.

Strategy & Governance

• Lead development and execution of strategic adaptive planning cycles aligned with FamilyAid’s mission, values and North Star.
• Maintain a clear-eyed understanding of public policy shifts, economic trends and philanthropic landscapes.
• Partner with the Board to drive governance excellence and organizational accountability.
• Serve as an active Board member.

Public Leadership & Policy Advocacy

• Influence public policies that expand support for children and families experiencing homelessness.
• Represent FamilyAid as a trusted thought leader, advocate and spokesperson in local, state and national arenas.
• Build and sustain high-impact relationships with elected officials, philanthropists, funders, media and civic partners.

Qualifications

Passion for Mission

• Unwavering devotion to advancing the well-being of those most in need.
• Commitment to serving children and families in poverty with a deep belief in their potential.
• Demonstrated ability to consistently embody and inspire others toward FamilyAid’s mission and values.

Strategic & Visionary Mindset

• Energized leader who balances vision and pragmatism and drives impact while building a supportive culture.
• Demonstrated ability to guide and support the Board and leadership team in key decisions.
• Expertise in 2Gen, family-focused or equity-centered models; knowledge of housing/homelessness preferred.

Fundraising, Advocacy & Relationship-Building

• Strong fundraising experience engaging a variety of donors and diversifying funding.
• Capacity to navigate complexity and operate effectively in nuanced environments.
• Exceptional relationship-builder and communicator who inspires support.
• Experience navigating complex public funding and contracts to create new revenue opportunities.
• Experience influencing policy at state and city level preferred.

Inspiring, Inclusive, People-First Leader

• Experience leading a diverse multi-layered team with a culture reflecting organizational values.
• Commitment to inclusive leadership focusing on equity and access to opportunity.
• Systems-thinker who drives the organization toward future-oriented, operationally focused performance.

Management & Business Acumen

• Experience managing $20M+ budgets, public contracts and large-scale fundraising.
• Track record of creating, implementing or advancing infrastructure for team success.
• Expert ability to set clear priorities, delegate responsibility, ensure accountability and drive success.

Credentials & Experience

• At least 15 years of leadership experience in anti-poverty, human services or public-sector organizations.
• Master’s degree in public administration, nonprofit management, social work, urban policy or related field preferred.

Compensation & Benefits

Salary range: $250,000 to $285,000. FamilyAid offers a competitive executive compensation package including hybrid work flexibility; health, dental and vision insurance; health savings account; flexible spending account; 403(b) with employer match; generous paid time off; professional growth support; life insurance; and employee assistance program.

Location

The position is hybrid, requiring significant physical presence at FamilyAid headquarters (3815 Washington Street, Boston, MA 02130) and with Boston-based funders and collaborators. Some evening and weekend hours will be required.

Equal Employment Opportunity

FamilyAid Boston is a committed equal employment opportunity employer and will not discriminate on the basis of race, color, national origin, religion, disability, gender, gender identity, sexual orientation or age. The organization is dedicated to providing reasonable accommodation to individuals living with disabilities.