Presell Route Sales & Service Specialist

Colonial Group; Fort Worth (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Community Coffee in Fort Worth, TX is seeking a Presell Service Representative to promote our premium brand and service existing customers. You will deliver products, merchandise displays, and ensure accurate deposits while maintaining strong communication with managers.

This on-site role requires a high school diploma, valid license, and daily travel between company locations and customer establishments. Previous route sales and customer service experience are highly valued in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Passing score on aptitude test in lieu of a diploma.
• Bachelor’s degree in a related field preferred.
• Minimum of one year of customer service or sales experience.
• Route sales and cold calling experience in a DSD environment preferred.
• Must be at least 21 years old.
• Valid driver’s license required; CDL may be required depending on location.
• Acceptable driving record.
• DOT medical certification required.
• Successful completion of pre-employment physical.
• Internal Only: Experience with Community Coffee may fulfill this requirement.

Responsibilities

• Drive a company vehicle to deliver products, equipment, and supplies to customers.
• Rotate and merchandise products for optimal accessibility and presentation.
• Collect payments and make daily bank deposits.
• Load and unload products and equipment, ensuring order accuracy.
• Maintain and update delivery, sales, and deposit information using a handheld computer.
• Clean and perform routine maintenance on company vehicles.
• Communicate effectively with Presell Representatives and managers via phone, email, text, or in person.
• Resolve customer concerns related to products or equipment in a timely and professional manner.
• Collect empty containers, expired, unsold, or damaged merchandise according to company procedures.
• May be asked to perform additional duties as necessary

Skills

Customer service

Sales experience

Route sales

DSD experience

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Handheld computer

Job description

Community Coffee in Fort Worth, TX is seeking a Presell Service Representative to promote our premium brand and service existing customers. You will deliver products, merchandise displays, and ensure accurate deposits while maintaining strong communication with managers.

This on-site role requires a high school diploma, valid license, and daily travel between company locations and customer establishments. Previous route sales and customer service experience are highly valued in a fast-paced