Presales Systems Engineer

Frequentis; Columbia (MD); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Accounts

Competitive 401(k) Plan with company %

Employee Life Insurance & AD&D

Disability Insurance (Short/Long-Term)

Employee Assistance Program

Generous holidays (Dec 25–Jan 1)

Paid time off (PTO) & sick leave

Team-building activities

Bonus Plan

Job summary

Frequentis USA Inc. is seeking a solutions professional to design and present technical solutions for safety-critical environments. You will coordinate with customers, sales, product management, and engineering to address requirements and optimize offerings.

Domestic travel is expected, with International travel as needed. The role requires a four-year degree, 3+ years of relevant experience, and strong IT knowledge, plus excellent presentation and technical writing skills.

Qualifications

• Four year college degree from an accredited institution.
• At least 3 years of experience in a similar role.
• Strong IT (hardware and software) background.
• Ability to learn company products, services and system architectures to meet customer goals.
• Excellent presentation and technical writing skills.
• Domestic and occasional international travel required.
• Prior domain knowledge.

Responsibilities

• Design technical solutions that solve customer problems.
• Responsible for solution cost.
• Secures input from required stakeholders within the customer’s organization and adapts company solutions as necessary.
• Develops solutions with the customer, the sales team, in coordination with product management.
• Proactively assembles the technical solution required to address customer requirements.
• Prepares and delivers technical customer presentations and demonstrations articulately and confidently.
• Prepares technical solution description and feasibility studies.
• Analysis competitor solutions and provide vital input to our product teams to develop our solution further.
• Coordinates closely with offer management and engineering to align solution design with customers’ requirements and Frequentis standard offerings.
• Coordinates all information and project requirements to engineering and program management personnel for accurate implementation.
• Responds to tender documents, writes proposals, reports, white papers and other documents.
• Prioritizes efforts based on maximizing team productivity and profit.
• Contributes actively to the definition of new Frequentis product features.
• Other duties as assigned

Skills

Presentation skills

Technical writing

IT background

Customer focus

Education

Four year college degree

Job description

Job Introduction

Frequentis USA Inc. is dedicated to creating a safer world. With over 75 years of experience, Frequentis understands controllers in safety critical situations encounter new challenges daily. Our mission is to develop and market highly reliable, optimized, custom-tailored, and user centric communication and information systems for mission critical solutions. As an industry leader in voice communication data information systems, we create a safer world through integration, digitalization, and automation while maintaining world class safety standards. We proudly serve many U.S. government agencies including the FAA, DoD, and NASA. Safety as our number one priority pushes us to constantly learn about the ever-changing needs in safety critical environments to deliver innovative solutions.

Key Tasks

• Design technical solutions that solve customer problems
• Responsible for solution cost
• Secures input from required stakeholders within the customer’s organization and adapts company solutions as necessary
• Develops solutions with the customer, the sales team, in coordination with product management
• Proactively assembles the technical solution required to address customer requirements
• Prepares and delivers technical customer presentations and demonstrations articulately and confidently
• Prepares technical solution description and feasibility studies
• Analysis competitor solutions and provide vital input to our product teams to develop our solution further
• Coordinates closely with offer management and engineering to align solution design with customers’ requirements and Frequentis standard offerings.
• Coordinates all information and project requirements to engineering and program management personnel for accurate implementation
• Responds to tender documents, writes proposals, reports, white papers and other documents
• Prioritizes efforts based on maximizing team productivity and profit
• Contributes actively to the definition of new Frequentis product features
• Other duties as assigned

Key Qualifications

• Four year college degree from an accredited institution
• At least 3 years of experience in similar role
• Strong IT (hardware and software) technology background
• Ability to learn array of company products, services and system architectures adequately to apply to customer goals and requirements
• Excellent presentation and technical writing skills
• Domestic and occasional international travel required
• Prior domain knowledge

Our Values

Frequentis USA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Around 2,100 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.

Benefits

Benefits: We are committed to supporting our mission through the following employee benefits:

• Medical, Dental, and Vision Insurance
• Health Savings Accounts
• Competitive 401(k) Plan with company match and immediate vesting
• Employee Life Insurance & AD&D
• Company-paid Short-Term and Long-Term Disability Insurance
• Employee Assistance Program
• Generous holidays, including a full week off from December 25 to January 1
• PTO that scales with tenure and sick leave
• Company-sponsored team-building activities to boost morale and productivity.
• Bonus Plan