Presales Solutions Engineer - Payments & API

Wind River Financial; Madison (WI); On-site; USD 95,000 - 130,000; Full time

Job summary

Wind River Financial seeks a Solutions Engineer to provide technical product support for Wind River Payment's integrated SaaS partners and clients. You will participate in presale conversations, document requirements, and present API/workflow overviews.

You will coordinate ISV partner implementations and work with multiple internal teams to ensure successful integrations. The role requires deep technical knowledge of WRP's product capabilities and a sales mindset, with strong communication and

Qualifications

• Bachelor's degree in computer science, business, engineering/development, or related field.
• 3+ years of product sales engineer experience, preferably within a software company.
• Knowledge of software integration and related technology and understanding of the needs of customers who develop software.
• Hands-on experience with API integrations in the payments or financial services industry.
• Ability to develop, script and understand code around API integration.
• Experience with Office 365.
• Ability to work in an office setting using a computer and phone.
• Ability to work in the United States now and in the future without sponsorship.
• Ability to perform essential functions of the role with or without accommodation.

Responsibilities

• Actively participates in discovery and pre-sale conversations to understand and document prospective partner requirements and needs.
• Provide technical integration support for new prospects including blending both payment operational knowledge and general API knowledge.
• Prepare and present technical product information on sales calls (technical product/API overview/Workflows).
• Collaborate with internal and external engineers, designers, suppliers and customers to develop product requirements and specifications.
• Create Sandbox Accounts.
• Demo VT/Partner Portal to support development efforts.
• Complete potential requirements document and have active role in the solution review.
• Build technical knowledge and expertise of WRP's products and services.
• Lead ISV partner implementation and coordinate cross-functional information flow.
• Work with ISV developers to answer technical API related questions.
• Review and test use case scripts to ensure ISV requirements are met.
• Provide expert guidance to merchants leveraging complex integrations.

Skills

API integrations knowledge

Coding/scripting for API

Office 365

Presentation skills

Agile/Scrum knowledge

Customer-facing selling experience

Ability to work in an office

US work authorization without sponsor

Problem solving

Team collaboration

Education

Bachelor's degree in computer science, business, engineering/development, or related field

Tools

Salesforce

Job description

Wind River Financial seeks a Solutions Engineer to provide technical product support for Wind River Payment's integrated SaaS partners and clients. You will participate in presale conversations, document requirements, and present API/workflow overviews.

You will coordinate ISV partner implementations and work with multiple internal teams to ensure successful integrations. The role requires deep technical knowledge of WRP's product capabilities and a sales mindset, with strong communication and