PreSales Engineer - (Physical Security)

K Group Companies; Grand Rapids (MI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary

Bonus and commission programs

100% employer paid health insurance

401k with company contributions

Job summary

A local technology service provider in Grand Rapids is seeking an experienced PreSales Engineer for Physical Security. This role involves developing solutions that bridge sales and delivery, while ensuring customer satisfaction. The ideal candidate should have a background in sales engineering, especially in video surveillance and access control. You'll partner with the sales team, conduct system evaluations, and deliver compelling technical presentations. Competitive salary and excellent benefits offered.

Qualifications

• Experience in sales engineering or technical account management within the physical security industry.
• Hands-on knowledge of video surveillance and access control systems.
• Strong communication skills for various presentation contexts.

Responsibilities

• Partner with Account Executives to develop system designs and proposals.
• Perform site evaluations and technology consultations.
• Deliver engaging technical presentations and sales demonstrations.

Skills

Sales engineering experience

Technical account management

Communication skills

Curiosity

Tools

Video surveillance systems (VMS/NVR)

Access control systems

Networking fundamentals

Avigilon Alta

Job description

PreSales Engineer Physical Security Overview

We’re looking for an experienced Physical Security Sales Engineer who thrives at the intersection of technology and customer success, someone who can bridge the gap between sales and delivery, bring clarity to complex solutions, and help customers reimagine what’s possible with both cloud-based and on-premise video, access control, and integrated security systems.

This is a high-impact role where your expertise directly influences project design, margin growth, and customer satisfaction. You’ll work alongside an ambitious sales team and an engineering organization committed to continuous learning and innovation.

PreSales Engineer Physical Security Responsibilities

• Partner with Account Executives to qualify opportunities, develop system designs, and create winning proposals that solve customer challenges
• Perform site evaluations, system walkthroughs, and technology consultations to ensure each solution is technically sound and scalable
• Deliver engaging technical presentations and live sales demonstrations that showcase solution capabilities and value
• Translate technical details into clear, customer-facing value propositions
• Design and present both cloud-managed and on-premise architecture based on client needs and environment
• Collaborate closely with project management and field engineering teams to ensure smooth handoff and successful delivery
• Maintain up-to-date expertise in physical security, networking, IoT, and integration technologies
• Contribute to RFP responses, solution architecture, and pre-sales documentation that reflect our high standards of accuracy and professionalism

PreSales Engineer Physical Security Qualifications

• Experience in sales engineering, system design, or technical account management within the physical security or low-voltage integration industry
• Hands-on knowledge of video surveillance (VMS/NVR), access control, and networking fundamentals
• Familiarity with leading platforms such as Avigilon Alta, Avigilon Unity, OpenEye, Salient, Axis, HID, Mercury, Software House, or similar
• Strong communication skills, equally comfortable in the field, on a video call, or presenting to executives
• A self-starter mindset, natural curiosity, and drive to make things happen

About K Group Companies

K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.

Why Work Here?

"Great, focused, team environment."

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers - and each other!

Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!

Compensation And Benefits

• Competitive base salary based on experience
• Bonus and commission programs
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VTO)
• 100% employer paid family health insurance premium
• 100% employer paid disability insurance
• 100% employer paid dental & vision insurance
• 401k with Safe Harbor contributions from company annually
• Profit sharing opportunities