Prepared Foods Team Lead - Training & Service Excellence

Whole Foods Market; Cincinnati (OH); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market in Cincinnati is seeking a Prepared Foods Team Supervisor to oversee day-to-day operations, supervise Team Members, and maintain engaging Prepared Foods, coffee, and juice displays to delight customers.

You will train and mentor staff, ensure compliance with safety policies, manage inventory, and uphold store standards. The role requires leadership, strong communication, and flexibility to work nights, weekends, and holidays.

Qualifications

• Extensive knowledge of Prepared Foods team procedures and policies.
• Strong organizational and time management skills.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.
• 12+ months retail experience.

Responsibilities

• Supervises and delegates tasks to Prepared Foods Team Members.
• Works with Prepared Foods Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
• Assists in training of new Team Members, utilizing learning checklists and training materials.
• Keeps all cases and shelves clean, well-stocked and properly rotated.
• Opens and closes department according to established procedures.
• Ensures all necessary breaks are given.
• Communicates team concerns to the Team Leader and Associate Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Team supervision

Training others

Customer service

Food safety knowledge

Inventory management

Microsoft Office

Email proficiency

Job description

Whole Foods Market in Cincinnati is seeking a Prepared Foods Team Supervisor to oversee day-to-day operations, supervise Team Members, and maintain engaging Prepared Foods, coffee, and juice displays to delight customers.

You will train and mentor staff, ensure compliance with safety policies, manage inventory, and uphold store standards. The role requires leadership, strong communication, and flexibility to work nights, weekends, and holidays.