Prepared Foods Production & Customer Service Team Member

Whole Foods Market IP. L.P.; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Whole Foods Market in Plano, TX is seeking a Team Member to support prepared foods operations, assist with production, and provide courteous customer service. You will ensure proper labeling, rotation, and adherence to quality standards while keeping workspaces clean and organized.

Ideal candidates are reliable, groomed, and ready to work across shifts, with ability to follow SOPs and participate in trainings. This role emphasizes guest delight and food safety compliance in daily tasks.

Qualifications

• Experience in food preparation and customer service.
• Ability to prepare multiple recipes per shift.
• Cap

Responsibilities

• Assists with production for all Prepared Foods venues.
• Ensures all prepared foods are properly labeled, dates, initialed, covered, and rotated.
• Ensures product meets WFM guidelines for quality and preparation.
• Documents waste and spoilage using appropriate forms.
• Ensures product production is performed using correct measuring devices and all recipes are followed.
• Helps customers understand the difference between WFM products and products at conventional stores.
• Ensures that walk-ins and freezers are kept clean and well-organized.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.

Skills

Thorough product knowledge

Adequate recipes per shift

Cap

Job description

Whole Foods Market in Plano, TX is seeking a Team Member to support prepared foods operations, assist with production, and provide courteous customer service. You will ensure proper labeling, rotation, and adherence to quality standards while keeping workspaces clean and organized.

Ideal candidates are reliable, groomed, and ready to work across shifts, with ability to follow SOPs and participate in trainings. This role emphasizes guest delight and food safety compliance in daily tasks.