Premium Travel Planner & Loyalty Rewards Specialist

Ten Group; Texas; Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Performance bonuses

Benefits package

401k match

PTO

Vegas perks

Mentorship and training

International ops

B Corp impact

Diverse, supportive team

Job summary

Ten Lifestyle Group is seeking a Travel Agent in Texas to support premium members with complex travel requests, award travel, and loyalty redemptions. The role can be hybrid or onsite, offering exposure to international itineraries and high-touch service.

You will book flights using Amadeus and other tools, manage changes, and coordinate hotels and car rentals while delivering exceptional member experiences. A proactive, detail-driven communicator with 2+ years in travel is ideal.

Qualifications

• At least 2 years of recent travel booking experience.
• Experience working in a travel agency, TMC, airline, or tour operator environment.
• Strong GDS skills, ideally Amadeus.
• Experience booking and ticketing flights independently.
• Knowledge of airline loyalty programs and award travel.
• Confidence handling itinerary changes, exchanges, and disruptions.
• Strong attention to detail and ability to manage multiple bookings simultaneously.
• Passion for travel and delivering outstanding customer service.

Responsibilities

• Book domestic and international flights using Amadeus and other travel tools
• Manage airline loyalty and points redemption requests
• Build complex itineraries, including multi-city and international journeys
• Handle exchanges, reissues, schedule changes, and cancellations
• Book hotels and car rentals to support travel plans
• Research travel options and identify creative solutions when availability is limited
• Communicate confidently with members via phone, email, and chat
• Take ownership of each request from initial enquiry to completion

Skills

2+ years travel bookings

Amadeus GDS

Loyalty programs

Itinerary management

Attention to detail

Customer service oriented

Tools

Amadeus

Job description

Ten Lifestyle Group is seeking a Travel Agent in Texas to support premium members with complex travel requests, award travel, and loyalty redemptions. The role can be hybrid or onsite, offering exposure to international itineraries and high-touch service.

You will book flights using Amadeus and other tools, manage changes, and coordinate hotels and car rentals while delivering exceptional member experiences. A proactive, detail-driven communicator with 2+ years in travel is ideal.