Premium Travel Planner - Award Flights & Complex Itineraries

Ten Lifestyle Group; New York (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health/dental/vision

401k match

Generous PTO

NYC commuter benefits

Lifestyle discounts

Global client network access

Job summary

Ten Lifestyle Group in New York City is seeking an experienced Travel Agent to manage complex travel requests from start to finish, including award travel, multi-city itineraries, and disruptions, delivering exceptional service to members of a premium program.

You will book domestic and international flights using Amadeus and other tools, manage airline loyalty programs, and respond to members via phone, email, and chat with a focus on seamless travel experiences.

Qualifications

• 2+ years travel booking experience required.
• Experience in travel agency, TMC, airline, or tour operator environment.
• Strong GDS skills, ideally Amadeus.
• Experience booking and ticketing flights independently.
• Knowledge of airline loyalty programs and award travel.
• Ability to manage multiple bookings and disruptions with attention to detail.

Responsibilities

• Book domestic and international flights using Amadeus and other tools.
• Manage airline loyalty and points redemption requests.
• Build complex itineraries including multi-city and international journeys.
• Handle exchanges, reissues, schedule changes, and cancellations.
• Book hotels and car rentals to support travel plans.
• Research travel options and communicate with members via phone, email, and chat.

Job description

Ten Lifestyle Group in New York City is seeking an experienced Travel Agent to manage complex travel requests from start to finish, including award travel, multi-city itineraries, and disruptions, delivering exceptional service to members of a premium program.

You will book domestic and international flights using Amadeus and other tools, manage airline loyalty programs, and respond to members via phone, email, and chat with a focus on seamless travel experiences.