Luxury Travel Planner – Award Travel & Complex Itineraries

Ten Group

New York (NY)

On-site

USD 34,000 - 41,000

Full time

4 days ago

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Benefits offered by this job

Health/dental/vision

401k match

Generous PTO

NYC commuter perks

Lifestyle discounts

Global client network access

Job summary

Ten Lifestyle Group is seeking an experienced Travel Agent in New York to book flights, redeem loyalty points, and craft seamless, multi-city itineraries for members of a premium financial services program. This role handles complex travel from start to finish, including award travel and disruptions, with a focus on exceptional service.

Ideal candidates have at least 2 years in travel booking, strong Amadeus/GDS skills, and a passion for travel.

Qualifications

2+ years of travel booking experience (agency/TMC/airline)
Strong GDS skills, preferably Amadeus
Experience booking and ticketing flights independently
Knowledge of airline loyalty programs and award travel
Ability to handle itinerary changes and disruptions
Attention to detail and multi-booking management

Responsibilities

Book domestic and international flights using Amadeus and other travel tools
Manage airline loyalty and points redemption requests
Build complex itineraries, including multi-city and international journeys
Handle exchanges, reissues, schedule changes, and cancellations
Book hotels and car rentals to support travel plans
Research travel options and identify creative solutions when availability is limited
Communicate with members via phone, email, and chat
Take ownership from initial enquiry to completion