Premium Supervisor - Leader Bank Pavilion, Boston MA

ASM Global; Massachusetts; On-site; USD 24,796 - 35,817; Full time

Job summary

Legends Hospitality, LLC is looking for a dependable and organized stand supervisor. This role entails overseeing the setup and closing procedures in the VIP area while ensuring compliance with health and food safety guidelines. A focus on superb customer service and maintaining a clean work environment is essential.

Ideal candidates should have 2-4 years of experience in high-end hospitality, a high school diploma, and possess strong organizational skills. This position offers flexibility in scheduling and competitive pay between $18 and $26 per hour.

Qualifications

• Two to four years’ experience in a fast-paced environment.
• Proactive, self-motivated, and organized.
• Ability to perform simple mathematical calculations.
• Physical ability to move quickly and lift up to 30 pounds.

Responsibilities

• Supervise and coordinate activities of stand workers.
• Oversight of stand set-up and closing procedures.
• Interact with guests to ensure satisfaction.
• Maintain clean and stocked stations.

Skills

Customer service

Organizational skills

Ability to work under pressure

Detail oriented

Education

High school diploma; some college preferred

Job description

Company Overview

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with a 360-degree service solution, collaborating across six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people; collectively, our leadership has over 300 years of experience in sales, sponsorship, analytics, hospitality, and operations.

Responsibilities

Supervises and coordinates activities of stand workers in the VIP area. Oversees stand set-up and closing procedures, ensures clean and stocked stations, manages paperwork and alcohol compliance, and ensures food preparation meets Legends and board of health guidelines.

• Knowledgeable of POS system, including voids, credit card issues, and closing procedures.
• Input daily event sheets and reports.
• Work closely with the customer service department to improve customer service.
• Perform inventory at assigned locations.
• Handle area schedules, make changes, print and post them.
• Maintain a friendly, positive attitude and professional demeanor.
• Interact with guests and staff to ensure guest satisfaction.
• Know the layout of the venue and assigned area.
• Provide guests with personal service and attention to detail.
• Maintain a clean, neat, and safe work area.
• Ensure compliance with company service standards, inventory, and cash control procedures.
• Collaborate with fellow associates and other service departments.
• Work a flexible schedule, including days, nights, weekends, and holidays.
• Meet state and local health requirements for food handlers and alcoholic beverage services.
• Follow and encourage safety policies and procedures, complete safety training, and report incidents promptly.

Qualifications

• Two to four years’ experience in a fast‑paced, high‑end club, restaurant, or catering location.
• High school diploma; some college preferred.
• Proactive, self‑motivated, organized, and able to prioritize.
• Detail oriented with strong organizational skills.
• Ability to work under pressure and adapt quickly.
• Punctual, dependable, and dependable.
• Reading, writing, and understanding of English.
• Ability to perform simple mathematical calculations.
• Physical ability to move quickly, stand, kneel, lift (up to 30 pounds), carry items, push carts, walk fast, and bend down.
• Maintenance of personal hygiene and a well‑groomed appearance.

Pay rate: $18 - $26 per hour

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.