Premium Supervisor

Legends Global; Grand Rapids (MI); On-site; USD 35,000 - 50,000; Part time

Job summary

Legends Global is seeking a Premium Supervisor in Grand Rapids to oversee food and beverage operations in high-volume environments. Responsibilities include supervising staff, managing inventory, and ensuring compliance with service standards.

The ideal candidate has over 2 years of supervisory experience in food management and a high school diploma.

Join a culture of collaboration and growth at Legends Global, located at the Van Andel Arena and surrounding venues.

Qualifications

• At least 2 years of supervising experience in food management.
• Ability to complete required pre-employment food and alcohol service training if needed.

Responsibilities

• Supervises and coordinates activities of stand workers in the VIP area.
• Ensures all workstations remain clean and sufficiently stocked.
• Trains and enforces responsible service of alcoholic beverages.

Skills

Excellent organizational skills

Written and verbal communication

Interpersonal skills

Knowledge of POS systems

Fast-paced problem-solving

Education

High School Diploma

Job description

## Premium SupervisorApplylocations: Grand Rapids, MItime type: Part timeposted on: Posted Todayjob requisition id: R100121685**POSITION: Premium Supervisor****DEPARTMENT: Food & Beverage****REPORTS TO: Premium Manager****FLSA STATUS: Non-Exempt Hourly** **LEGENDS GLOBAL**Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? **Join us!****THE ROLE**Supervises and coordinate activities of stand workers in the VIP areaOversee and/or participate in stand set-up and closing procedures (ex: counting inventory, prep, cleaning)Ensure that all workstations remain clean and sufficiently stocked.Orders replacement stock from runners as necessary.Efficiently and accurately completes any required paperwork.Ensures that all employees are adhering to alcohol policies.Supervises staff to ensure food preparation meets guidelines set by Legends Global and the Board of Health.Must be knowledgeable of all positions, willing and able to fill any position in the Premium department, if needed.At closing, works with other stand personnel to properly count ending inventory, clean equipment, and organize stock for the following event.**Essential Duties and Responsibilities**· The Premium Supervisor position is responsible for supporting all food and beverage operations.· Directly supervises staff while having direct interaction with guests.· Maintain and control high volume food and beverage inventory.· Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.· Help develop and enforce standards for service, sanitation, and product and food quality.· Ensure all cash handling procedures are documented and enforced.· Ability to interact with co-workers to ensure compliance with company service standards, inventory, and cash control procedures.· Must also be able to do other duties as required.· Conduct physical audit of inventory and product. Research and perform reconciliations.· Must also be able to do other duties as required.**SUPERVISORY RESPONSIBILITIES**Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.**QUALIFICATIONS**To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Education and/or Experience**· High School Diploma required· At least 2 years of supervising experience in food management· Ability to complete required pre-employment food and alcohol service training if needed (*TIP's, Servsafe certification*)**Skills and Abilities**· Excellent organizational, written and verbal communications and interpersonal skills· Knowledge and experience working with a POS system · Guest service and communication· Fast-paced problem solving· Must be personable, proactive and self-motivated· Organized and ability to jump from task to task and prioritize as needed· Ability to work under pressure and meet deadlines· Able to adapt to change quickly· Punctual and dependable· Must be able to read and maintain information· Must be able to perform simple mathematical calculations· Must be able to speak, read, write and understand English· Able to move fast and act on assigned duties· Must maintain personal hygiene and a well-groomed appearance· Ability to occasionally lift, carry and put away parcels weighing up to 30 pounds· Ability to sit and use computer workstations, including keyboard and visual display terminal, for extended periods of time**WORKING CONDITIONS****Location:** On Site - Grand Rapids Complex (Van Andel Arena, Acrisure Amphitheater, Amway Stadium) in Grand Rapids, Michigan.**PHYSICAL DEMANDS**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**NOTE:**The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.*Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.*