Restaurant/Catering Server

ASM Global-SMG; Grand Rapids (MI); On-site; USD 16,531 - 22,041; Full time

Job summary

Legends Global is seeking a Restaurant/Catering Server to deliver exceptional guest service in the Grand Rapids venues. You will work in clubs, suites, or in-seat settings and help maintain smooth service operations during events.

Requirements include 1–2 years in a fast-paced hospitality venue and a Michigan Alcohol Server Certification. Candidates must be 18+, able to lift 10–30 lbs, and work nights, weekends, and holidays. This is an on-site role at the Grand Rapids Complex.

Qualifications

• Experience in fast-paced hospitality or dining environments.
• Strong guest interaction and service mindset.
• Ability to multitask and work well in a team.
• Knowledge of food, beverage service standards and etiquette.

Responsibilities

• Provide exceptional guest service in restaurant/catering settings.
• Serve food and beverages including alcohol to guests.
• Maintain cleanliness and replenish service areas during shifts.
• Collaborate with teammates and other departments to ensure smooth service.
• Assist with opening/closing duties as assigned.
• Be knowledgeable about stadium outlets and offerings.

Skills

Guest service

Multitasking

Teamwork

Food & beverage basics

Education

High school diploma or equivalent

Michigan Alcohol Server Certification

Job description

POSITION: Restaurant/Catering Server DEPARTMENT: Food & Beverage REPORTS TO: Catering & Restaurant Manager FLSA STATUS: Non-exempt Hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment.

Essential Duties and Responsibilities:

• Ability to interact with guests in order to assure guest satisfaction.
• Provide our guests with personal service and attention to detail that will exceed their expectations.
• Serve food, soda, water, wine, draft beer, and bottled beer.
• Work as a team with fellow associates and other service departments within stadium.
• Support the service staff by clearing/cleaning tables and running food.
• Performs opening, closing, and side work duties as assigned
• Must be knowledgeable of other food, beverage and retail outlets within the stadium.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Must have one (1) to two (2) years working in a fast-paced high-end club, or restaurant
• High school diploma or equivalent.
• Must possess Michigan Alcohol Server Certification (ex: Servsafe, TIPS)

Skills and Abilities

• All applicants must be at least 18 years of age.
• Ability to interact with co-workers in order to assure compliance with company service standards.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Ability to multitask in a fast paced, team orientated setting.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
• Ability to work all events, including extended hours, nights, weekends, and holidays.

WORKING CONDITIONS

Location: On Site: Grand Rapids Complex (Van Andel Arena, Acrisure Amphitheater, Amway Stadium) in Grand Rapids, Michigan.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.