Premium Suites Supervisor — Event Hospitality Lead

Oak View Group; Greensboro (NC); On-site; USD 54,000 - 63,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) Matching

Job summary

Oak View Group in Greensboro, NC seeks a part-time Suites Supervisor to oversee daily premium suite operations, ensuring guest satisfaction and top-tier hospitality. You will supervise attendants, coordinate event-day activities, monitor standards, and enforce alcohol policies.

The role requires 1–2 years of supervisory experience in fast-paced foodservice, strong communication, teamwork, and knowledge of serviceware and inventory management.

Qualifications

• 1-2 years' experience in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, businesslike, and respectful manner.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, and percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

Responsibilities

• Responsible for supervising the setup of food service areas within specific suites based upon pre-order.
• Ensures all suites are set prior to the event based upon communication received of orders.
• Ensure exceptional quality and hospitality standards are maintained throughout the suite level of the arena.
• Coordinate the organization and preparation of events to ensure seamless execution.
• Supervise team members during both event and non-event days.
• Monitor and maintain food quality.
• Monitor and enforce safe alcohol policies and procedures.
• Monitor and maintain inventory control and product requisition.
• Have full knowledge of food and beverage menu items and accompaniments.
• Supervise the service of beverages to guests, including alcoholic beverages.
• Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests.
• Responsible for ensuring suites have all necessary serviceware.
• Supervises the setup of suite functions, including linens, dishware, glassware, and silverware.
• Maintains sanitation, health, and safety standards in work areas.
• Demonstrates ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• All other duties as assigned by the Director of Premium.

Skills

Supervisory capacity

Communication

Teamwork

Food handling / alcohol permit

Math / POS handling

Job description

Oak View Group in Greensboro, NC seeks a part-time Suites Supervisor to oversee daily premium suite operations, ensuring guest satisfaction and top-tier hospitality. You will supervise attendants, coordinate event-day activities, monitor standards, and enforce alcohol policies.

The role requires 1–2 years of supervisory experience in fast-paced foodservice, strong communication, teamwork, and knowledge of serviceware and inventory management.