Premium Suite Attendant: Guest Service and Fine Dining

Aramark; New York (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Aramark is seeking a Suite Attendant for the Amtrak Moynihan Metropolitan Lounge in New York, NY. You will take guest orders, serve food and beverages, and address guest requests to provide a premium service experience.

This role requires a background in guest service, strong communication, and knowledge of food safety. You will support suite attendants during events and work flexible hours including evenings and weekends.

Qualifications

• Requires previous experience as a server, suite attendant, or other related role.
• Demonstrates excellent guest service skills.
• Demonstrates excellent communication and interpersonal skills, both written and verbal.
• Working knowledge of food safety principles and procedures.
• Must be able to obtain a food safety certification.
• Must be able to obtain all Aramark and state/local required alcohol service certifications.
• Maintains friendly, efficient, positive guest service demeanor toward guests, clients and co-workers.
• Adaptable to guest needs.
• Demonstrate an elevated level of guest service, anticipating guests’ needs.
• Must be available to work flexible hours including evenings and weekends and holidays.

Responsibilities

• Ensures suites are stocked with proper food, beverage, and product before and during events based on Aramark standards and suite holders’ orders.
• Maintains appearance and cleanliness of suite and food service areas during event.
• Replenishes food and beverage product during event upon guests’ requests.
• Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification.
• Maintains knowledge of menu items and all other offerings.
• Breaks down and cleans food service areas and equipment post event.
• Returns equipment to proper storage area.
• Inventories product at the end of each event.
• Adheres to all alcohol service policies and safe drinking guidelines including checking patrons’ identification.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation.
• Ensures security of company assets.

Skills

Guest service

Communication

Interpersonal skills

Food safety knowledge

Food safety certification

Alcohol service certifications

Flexibility

Job description

Aramark is seeking a Suite Attendant for the Amtrak Moynihan Metropolitan Lounge in New York, NY. You will take guest orders, serve food and beverages, and address guest requests to provide a premium service experience.

This role requires a background in guest service, strong communication, and knowledge of food safety. You will support suite attendants during events and work flexible hours including evenings and weekends.