Premium Membership Sales Concierge

Moss New York

New York (NY)

On-site

USD 70,000 - 80,000

Full time

4 days ago

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Job summary

Moss New York LLC is seeking a Membership Sales Coordinator in New York City to support the membership sales team. You will manage the membership inbox, CRM, qualify leads, and schedule interviews and tours, enabling the Membership Director and Sales Manager to focus on strategic outreach.

Ideal candidates have 1–3 years in luxury hospitality or high-touch service, excellent communication, CRM proficiency (HubSpot/PeopleVine), and a proactive, organized mindset to deliver a seamless onboarding

Qualifications

1–3 years of luxury hospitality or high-touch client-facing experience.
CRM experience with data hygiene and reporting.
Strong written and verbal communication with VIP clientele.
Excellent organization and ability to manage multiple inquiries and events.

Responsibilities

Inbox & Lead Management: respond to member and prospect inquiries with timely, professional communication.
Scheduling & Sales Support: coordinate prospect interviews, calls, and tours for leadership.
CRM Management & Reporting: maintain pipelines, create dashboards, ensure data accuracy.
Member Onboarding & Processing: handle applications, payments, and onboarding touchpoints.
Member Experience & Collaboration: maintain presence in the club and support a cohesive guest experience.