Premium In-Room Dining Server

Four Seasons Hotels and Resorts; Philadelphia (Philadelphia County); On-site; USD 37,250,000 - 63,039,000; Full time

Benefits offered by this job

Competitive wages

Excellent training & career growth

Complimentary employee meals

Uniforms and garment care provided

Complimentary room nights worldwide

Exclusive employee programs

Medical, Dental, and Vision coverage

Parking and SEPTA access

City Fitness membership

Job summary

Four Seasons Hotel Philadelphia is seeking an In-Room Dining Server to deliver prompt, personalized in-room dining experiences and uphold the highest standards of food quality and guest satisfaction. The role reports to the In-Room Dining leadership team and works closely with the Food & Beverage team.

Join our team to provide attentive service, collaborate with skilled colleagues, and maintain extraordinary guest experiences.

Qualifications

• Knowledge of food and beverage service and guest service principles.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team in a fast-paced environment.
• Commitment to delivering exceptional service with professionalism and attention to detail.
• Valid work authorization in the United States.

Responsibilities

• Deliver food orders, beverages, and amenities to guest rooms in a timely and professional manner.
• Present menu items and provide knowledgeable recommendations to guests.
• Anticipate guest needs and respond promptly to requests and concerns.
• Set up, clear, and maintain in-room dining tables and trays.
• Accurately process guest checks, obtain required signatures, and complete transactions.
• Coordinate the removal of trays and tables from guest rooms.
• Maintain cleanliness and organization of work areas and service equipment.
• Uphold Four Seasons service standards to create memorable guest experiences.

Skills

Food & beverage service

Guest service

Communication

Teamwork

Attention to detail

Job description

Four Seasons Hotel Philadelphia is seeking an In-Room Dining Server to deliver prompt, personalized in-room dining experiences and uphold the highest standards of food quality and guest satisfaction. The role reports to the In-Room Dining leadership team and works closely with the Food & Beverage team.

Join our team to provide attentive service, collaborate with skilled colleagues, and maintain extraordinary guest experiences.