Premium Guest Services Supervisor

asmglobal; Sacramento (CA); On-site; USD 28,000 - 36,000; Part time

Job summary

asmglobal in Sacramento, CA is seeking a Premium Supervisor to oversee the premium areas under the Premium Director. You will lead frontline outlet staff, uphold company policies, and ensure guest satisfaction in a fast-paced, high-end environment.

Responsibilities include mastering POS operations, daily reports, collaborating with customer service, maintaining a neat, safe area, and ensuring service standards.

Qualifications

• Must be at least 18 years old.
• Must obtain CA Serve Safe Certification.
• Must obtain RBS (alcohol) Certification.
• Flexible to work events including late nights, weekends and holidays.
• Able to lift up to 50 lbs.

Responsibilities

• Operate the POS system including voids, credit card issues, and closing procedures.
• Input daily event sheets and daily reports.
• Collaborate with customer service department to improve guest service.

Skills

Customer service

English fluency

Multitasking

Punctuality

Teamwork

Food knowledge

POS skills

Education

High School Diploma

Some college preferred

Tools

POS system

Job description

asmglobal in Sacramento, CA is seeking a Premium Supervisor to oversee the premium areas under the Premium Director. You will lead frontline outlet staff, uphold company policies, and ensure guest satisfaction in a fast-paced, high-end environment.

Responsibilities include mastering POS operations, daily reports, collaborating with customer service, maintaining a neat, safe area, and ensuring service standards.