Premium Guest Experience Specialist

Bottega-Louie-Restaurant-and-Gourmet-Market-; Los Angeles (CA); Sur place; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Paid sick leave

Résumé du poste

Bottega Louie in Los Angeles is hiring for a Guest Services Associate to greet guests, answer phone calls, respond to emails, and handle reservation requests with warmth and professionalism.

The role requires punctuality, accuracy with cash handling, and adherence to company policies. You will help maintain a clean, organized workspace and contribute to delivering premium guest experiences that reflect our standards.

Responsabilités

• Demonstrate a hospitable experience for the guest, making the guest the number one priority.
• Answer incoming phone calls and respond to customer inquiries and reservation requests with warmth and professionalism.
• Monitor and promptly respond to customer emails with attention to detail and a sense of urgency.
• Count and verify large volumes of cash accurately and efficiently.

Description du poste

Bottega Louie in Los Angeles is hiring for a Guest Services Associate to greet guests, answer phone calls, respond to emails, and handle reservation requests with warmth and professionalism.

The role requires punctuality, accuracy with cash handling, and adherence to company policies. You will help maintain a clean, organized workspace and contribute to delivering premium guest experiences that reflect our standards.