Express Service Concierge

East Madison Toyota; Madison (WI); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health care options (medical, dental,–

Job summary

East Madison Toyota, a Penske Automotive Group dealership, seeks an Express Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, schedule appointments, review service history, and relay important information about vehicle maintenance and repairs to customers.

Join a Fortune 500 company with comprehensive benefits and career growth opportunities, where you’ll provide accurate cost estimates and

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Liaise between the customer and the service department, scheduling appointments and reviewing service history.
• Relay important information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates and help customers understand service needs.

Skills

Customer service mindset

Communication skills

Interpersonal skills

Organizational skills

Team player

Job description

East Madison Toyota, a Penske Automotive Group dealership, seeks an Express Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, schedule appointments, review service history, and relay important information about vehicle maintenance and repairs to customers.

Join a Fortune 500 company with comprehensive benefits and career growth opportunities, where you’ll provide accurate cost estimates and