Premium Experience Consultant

Hopesglobalgetaways; Lexington (SC); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Fully remote

Onboarding & training

Mentorship

Professional development

Travel discounts

Flexible scheduling

Performance incentives

Supportive virtual team

Job summary

Hope’s Global Getaways seeks a Premium Experience Consultant to plan and tailor high-quality vacation experiences remotely. You will gather client preferences, propose options, and coordinate bookings with suppliers, ensuring seamless itineraries and attentive service.

Training, supplier education, and ongoing support are provided, with a flexible schedule and opportunities to grow in client service, sales, research, and planning skills within a supportive virtual team.

Qualifications

• Strong written and verbal communication skills.
• Detail-oriented with excellent organization.
• Ability to research and compare multiple vacation options.
• Self-motivated, reliable and takes initiative.
• Comfortable working remotely and managing multiple requests.

Responsibilities

• Meet with clients to understand destinations, dates, interests, vacation style, budget, and individual requests.
• Research premium resorts, hotels, cruises, transportation, tours, excursions, activities using approved supplier resources.
• Present suitable options and assist clients with coordinating the services they choose.
• Organize confirmations, reservation information, schedules, itinerary details, and other planning materials.
• Maintain consistent communication by providing updates, following up on pending decisions, and assisting with changes.
• Review arrangements for accuracy, monitor deadlines, maintain client records, and expand knowledge.

Skills

Digital platforms

Supplier systems

Communication

Organization

Research skills

Client relationships

Time management

Initiative

Reliability

Attention to detail

Job description

About the Opportunity

We are seeking professional, detail-oriented individuals to join our remote team as Premium Experience Consultant. In this role, you will help clients explore high-quality vacation experiences, compare suitable options, coordinate requested arrangements, and receive attentive support throughout the planning process.

This opportunity is ideal for individuals who enjoy working with people, researching destinations, providing personalized service, and managing details independently. Previous travel-industry experience is not required. Training, supplier education, and ongoing support are provided.

Independent Work Structure

This is a remote, independent opportunity rather than a traditional hourly or salaried employee position. You will have flexibility in managing your schedule while taking responsibility for client communication, follow-up, organization, and professional development.

Success in this role requires initiative, consistency, and a willingness to build client relationships while using the training, tools, and supplier resources provided.

What You'll Do

• Meet with clients to understand their preferred destinations, travel dates, interests, vacation style, budget, and individual requests.
• Research premium resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation experiences using approved supplier resources.
• Present suitable options and assist clients with coordinating the services they choose.
• Organize confirmations, reservation information, schedules, itinerary details, and other important planning materials.
• Maintain consistent communication by providing updates, answering routine questions, following up on pending decisions, and assisting with standard changes or requests.
• Review arrangements for accuracy, monitor important deadlines, maintain organized client records, and continue expanding your destination and supplier knowledge.

What You'll Have Access To

• Fully remote work with flexible scheduling
• Comprehensive onboarding and beginner-friendly training
• No previous professional travel experience required
• Ongoing team guidance and mentorship
• Supplier and destination education
• Professional development and skill-building resources
• Opportunities to develop client service, sales, research, communication, and planning skills
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

Qualifications

• Strong written and verbal communication skills
• Professional, personable, and service-oriented approach
• Excellent organization and attention to detail
• Comfortable building relationships and communicating with clients
• Ability to research and compare multiple vacation options
• Strong follow-through and time-management skills
• Ability to manage multiple client requests and priorities independently
• Willingness to learn digital platforms, supplier systems, and new processes
• Self-motivated, dependable, and comfortable taking initiative
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualifying region/countries