Luxury Services Consultant

Hopesglobalgetaways; Indian Trail (NC); Remote; USD 28,000 - 50,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Training provided

Travel discounts

Job summary

Hope’s Global Getaways, a remote luxury travel services company, is seeking a Luxury Services Consultant to research premium vacation options and coordinate tailored arrangements for clients. You will maintain detailed itineraries, monitor deadlines, and communicate proactively with clients to ensure a seamless experience.

This role emphasizes polished communication, meticulous organization, and independent work in a fully remote setting with flexible scheduling.

Qualifications

• Excellent written and verbal communication skills.
• Professional, polished, and service-oriented approach.
• Strong organization and attention to detail.
• Ability to provide personalized, attentive client support.
• Comfortable researching and comparing premium vacation options.
• Ability to manage multiple requests, priorities, and deadlines.
• Willingness to learn supplier platforms and digital systems.
• Self-motivated and able to work independently.
• Must be at least 18 years old.
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualified regions.

Responsibilities

• Learn about each client's destinations, travel dates, budget, interests, expectations, and special requests.
• Research luxury resorts, upscale hotels, cruises, private transportation, tours, excursions, activities, and other premium vacation services using approved resources.
• Assist with coordinating selected arrangements and keep reservation details, confirmations, schedules, and itinerary information organized.
• Maintain responsive communication by providing updates, answering routine questions, following up on outstanding items, and assisting with standard changes or special requests.
• Review arrangements for accuracy, monitor key deadlines, maintain detailed client records, and continue building knowledge of destinations and supplier offerings.

Skills

Communication

Attention to detail

Organizational skills

Research skills

Time management

Customer service

Independence

Digital literacy

Reliability

Self-motivation

Job description

About the Opportunity

We are looking for polished, detail-focused individuals to join our remote team as Luxury Services Consultant. In this role, you will assist clients who are seeking elevated vacation experiences by researching premium options, coordinating selected services, and making sure important planning details are handled with care.

This position is a strong fit for individuals who enjoy high-level customer service, thoughtful communication, research, and organization. Previous travel-industry experience is not required. Training and continued educational resources are provided.

Your Responsibilities

• Learn about each client's preferred destinations, travel dates, budget, interests, expectations, and special requests.
• Research luxury resorts, upscale hotels, cruises, private transportation, tours, excursions, activities, and other premium vacation services using approved resources.
• Assist with coordinating selected arrangements and keep reservation details, confirmations, schedules, and itinerary information organized.
• Maintain responsive communication by providing updates, answering routine questions, following up on outstanding items, and assisting with standard changes or special requests.
• Review arrangements for accuracy, monitor key deadlines, maintain detailed client records, and continue building knowledge of destinations and supplier offerings.

What We Provide

• Fully remote opportunity with flexible part-time and full-time scheduling
• Structured onboarding and training for individuals new to the industry
• No previous professional travel experience required
• Ongoing team guidance and access to educational resources
• Supplier and destination learning opportunities
• Opportunities to develop luxury service, client communication, research, and coordination skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Collaborative virtual team environment

Qualifications

• Excellent written and verbal communication skills
• Professional, polished, and service-oriented approach
• Strong organization and attention to detail
• Ability to provide personalized and attentive client support
• Comfortable researching and comparing premium vacation options
• Ability to manage multiple requests, priorities, and deadlines
• Willingness to learn supplier platforms, digital systems, and new processes
• Dependable follow-through and effective time-management skills
• Flexible and resourceful when client needs or arrangements change
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualified regions