Premium Events Lead — Catering & Service

Aramark; Minneapolis (MN); On-site; USD 23,000 - 34,000; Full time

Job summary

Aramark is seeking an Events Operator Lead for Univ. of Minnesota Athletics Combined in Minneapolis, focused on overseeing catering and premium service operations. The role emphasizes managing daily tasks, guest requests, and consistent service delivery.

Responsibilities include training staff, maintaining clean and compliant service areas, and ensuring assets are secure. Flexibility with evenings and weekends is required, with a strong emphasis on safety and customer satisfaction.

Qualifications

• Previous experience as a supervisor in a related role preferred.
• Previous experience as a server or in a food service role required.
• Demonstrates excellent customer service skills.
• Demonstrates excellent communication and interpersonal skills, both written and verbal.
• Requires ability to work independently with limited supervision.
• Working knowledge of food safety principles and procedures.
• Must be able to obtain a food safety certification.
• Must be available to work flexible hours including evenings and weekends.

Responsibilities

• Schedules and assigns daily work assignments within a premium services operation.
• Oversees the completion of tasks within a catering, restaurant, or suites environment.
• Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc.
• Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc.
• Ensures service areas are maintained including replenishment of product, cleanliness, etc.
• Provides excellent customer service, anticipating guests’ needs.
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation.
• Ensures security of company assets.

Skills

Supervisor experience

Food service experience

Customer service

Communication skills

Independent work

Food safety knowledge

Job description

Aramark is seeking an Events Operator Lead for Univ. of Minnesota Athletics Combined in Minneapolis, focused on overseeing catering and premium service operations. The role emphasizes managing daily tasks, guest requests, and consistent service delivery.

Responsibilities include training staff, maintaining clean and compliant service areas, and ensuring assets are secure. Flexibility with evenings and weekends is required, with a strong emphasis on safety and customer satisfaction.