Premium Dining Server: Spirits & Wine Expert

Casadonna; Miami, Northern (FL, KY); Hybrid; USD 42,981,000 - 71,635,000; Full time

Job summary

Groot Hospitality is seeking a Server to be the face of our restaurant, delivering high-quality service and creating welcoming experiences for guests. You will be quick on your feet, friendly, and passionate about hospitality to uphold our standards and guest satisfaction.

Responsibilities include attending trainings, maintaining attendance, managing table assignments, memorizing the menu, and processing payments. Weekend and holiday shifts are required in this fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Must be of legal age to serve alcoholic beverages.
• Minimum of 2 years of experience in a high end fast-paced environment.
• Knowledge of spirits, wines, beers and classic cocktails.
• Alcohol Awareness Certification (e.g. Serv Safe, TIPs).
• Food handling certificate preferred.
• Level 1 Sommelier certificate a plus.
• Excellent communication skills.
• Ability to multi-task.
• Attention to detail, cleanliness and safety.
• Patience and customer-oriented approach.
• Excellent people skills with a friendly attitude.

Responsibilities

• Attends all restaurant required meetings and trainings.
• Maintain regular attendance in compliance with Groot Hospitality standards.
• Full-time availability with flexibility to work a variable schedule, including evenings, holidays and weekends.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform.
• Follow food safety and sanitary guidelines issued by the Health Department.
• Complete assigned side-work in allocated timeframe.
• Needs to have superior food and beverage menu knowledge.
• Know floor plan, table numbers, and stations.
• Maximize productivity and identify improvements.
• Assist in training of new employees as required by Management.
• Greet tables within 2 minutes and explain dining concepts to guests.
• Guide guests on food and beverage menus and pace courses to standards.
• Clear, maintain, and reset tables promptly.
• Prepare final bill and handle payments.
• Assist with polishing and restocking.
• Collect payment for every table.
• Thank guests and use their names when possible.

Skills

Customer service

Communication skills

Multi-tasking

Attention to detail

Teamwork

Trustworthy

Education

High school diploma or equivalent

Job description

Groot Hospitality is seeking a Server to be the face of our restaurant, delivering high-quality service and creating welcoming experiences for guests. You will be quick on your feet, friendly, and passionate about hospitality to uphold our standards and guest satisfaction.

Responsibilities include attending trainings, maintaining attendance, managing table assignments, memorizing the menu, and processing payments. Weekend and holiday shifts are required in this fast-paced environment.