Premium Dining Room Manager — Fine Dining Lead

StoryPoint; Shaker Heights (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

StoryPoint is seeking a Dining Room Manager to ensure efficient restaurant operation and maintain high service standards for residents and guests. You will supervise dining room staff, schedule, greet guests, and coordinate services to deliver prompt, courteous experiences.

Responsibilities include interviewing, hiring, training, and coaching staff; managing reservations; addressing complaints; and ensuring cleanliness and inventory control. Long shifts and physical work are involved.

Qualifications

• Associate degree (A. A.) or equivalent from two-year college or technical school.
• 1–3 years related experience and/or training; fine dining experience preferred.
• Ability to read and interpret documents and write routine reports.
• Ability to communicate effectively with guests and staff.
• Ability to apply good judgment and handle various variables in standard situations.
• Maintains a high energy level and self-motivation.
• Carries incredibly high standards in their work.
• Billing reconciliation/cash handling.

Responsibilities

• Staffing responsibilities including interviewing, hiring, training, coaching and scheduling.
• Schedule dining reservations and arrange parties or special services for diners.
• Greets guests, escorts them to tables, and provides menus.
• Handles and fixes all complaints to insure a great dining experience for residents and guests.
• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service.
• Inspects dining room stations for neatness; inventories linens and supplies.
• Works toward continual improvement of the overall organization.

Skills

Reading and interpretation

Writing reports

Public speaking

Judgment and instruction adherence

Problem solving

Self-motivation

High standards focus

Cash handling / billing reconciliation

Education

Associate degree

Job description

StoryPoint is seeking a Dining Room Manager to ensure efficient restaurant operation and maintain high service standards for residents and guests. You will supervise dining room staff, schedule, greet guests, and coordinate services to deliver prompt, courteous experiences.

Responsibilities include interviewing, hiring, training, and coaching staff; managing reservations; addressing complaints; and ensuring cleanliness and inventory control. Long shifts and physical work are involved.