Premium Dealership Service Advisor | Growth & Training

Sonic-Automotive; Kellogg (ID); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA

401k

Paid time off

Award-winning training

Job summary

Dave Smith Motors Inc. in Kellogg, Idaho, is seeking a full-time Dealership Service Advisor. On-site role requiring 2–3 years of dealership service experience, delivering accurate labor and parts estimates and coordinating repairs with customers.

Annual salary ranges from $75,000 to $120,000, with award-winning training and competitive benefits. Join a team focused on customer satisfaction and dedicated development opportunities.

Qualifications

• Excellent oral and written communication skills.
• Ability to read and comprehend instructions.
• Two years of dealership experience preferred.

Responsibilities

• Obtain customer and vehicle data prior to arrival when possible.
• Greet customers in a timely, friendly manner.
• Provide a complete and accurate written cost estimate for labor and parts; establish promised time.
• Monitor repair progress and update customers on changes; obtain authorization for additional work.
• Test-drive vehicle or refer to test technician as needed.
• Maintain CSI at or above the manufacturer/branch average.
• Advise customers on vehicle care per manufacturer specs.
• Follow OSHA, safety policies and dispose of hazardous wastes as required.

Skills

Communication skills

Reading comprehension

Customer service

Education

High school diploma or equivalent

ASE certification preferred

Job description

Dave Smith Motors Inc. in Kellogg, Idaho, is seeking a full-time Dealership Service Advisor. On-site role requiring 2–3 years of dealership service experience, delivering accurate labor and parts estimates and coordinating repairs with customers.

Annual salary ranges from $75,000 to $120,000, with award-winning training and competitive benefits. Join a team focused on customer satisfaction and dedicated development opportunities.